Ask-WA: The Statewide Virtual Reference Cooperative
In January 2009, the statewide virtual reference cooperative in Washington State officially became "Ask-WA", following naming conventions prevalent among other state- and area-wide virtual reference cooperatives.
Ask-WA is a cooperative of more than 60 libraries throughout Washington State, both public and academic, providing online reference services through chat, email, and instant messaging (IM) technologies. This statewide network is tied in to a global network through QuestionPoint, providing access to 24/7 online reference services for every participating library.
The Ask-WA portal is now available at: http://ask.wa.gov. You may also be interested in subscribing to the Ask-WA email list or reading about Ask-WA on the Washington State Library blog.
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Funded in part by the Institute for Museum and Library Services (IMLS) through the Library Services and Technology Act (LSTA).