Managing Emails
Are Emails Public Records?
YES - If the email relates to the conduct of public business (which means it is about the work of the agency), then it is a public record for retention purposes (RCW 40.14.010).
Agency work-related emails created or received using a personal device/account are still public records.
Are Student Emails Public Records?
Retention...
- How Long Do Emails Need to be Kept?
- How to Clean-Up Email in Bulk
- Keep Electronic Records in Electronic Format
- Keep the Last Email or All Emails in the Thread?
Capture/Retention Tools and Services...
- Checklist for Evaluating Records Retention Capabilities in Software
- Enterprise Content Management (ECM) Systems
- Managing Records within Office 365 / Microsoft 365
- Municipal Research and Services Center (MRSC) PRA and Records Management Technology Guide (2019) (External Link)
Getting Organized...
- How to Organize Your Inbox Using Outlook Rules (Video - October 2018 - 2mins)
- Email Management (Recorded Webinar - March 2015 - 50mins)
Transferring...
Last Updated: September 2026