Enterprise Content Management (ECM) Systems
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Municipal Research Services Center (MRSC) PRA and Records Management Technology Guide (2019)
- Checklist for Evaluating Retention Capabilities in Software
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Key considerations when evaluating software solutions (such as databases, systems, apps, etc.).
- Has your agency identified the retention requirements for the records created/captured by the software?
- Can the software retain records for their minimum retention period?
- Can retention periods be adjusted if requirements change?
- Can the software destroy records that have met their retention?
- Can it apply simple retention based on the date created?
- Can it apply complex retention based on future events, such as end of calendar/fiscal year, termination of contract, or employee separation from the agency?
- Can you review records eligible for destruction or are they automatically deleted?
- Can records destruction be delayed or suspended for public records requests and/or legal holds?
- Is deleting records a standard function of the software?
- Are additional modules, upgrades, vendor support, and/or other expenses needed to destroy the records?
- Can the software export records?
- Can the records be migrated to other software?
- Can the software export archival records for transfer to the Archives?
- Is exporting records a standard function of the software?
- Are additional modules, upgrades, vendor support, and/or other expenses needed to export the records?
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Last Updated: October 2026