Managing Transitory Records

Examples of Common Records with Minimal Retention

  • Basic informational messages (such as "Please call", "Running 10 minutes late", etc.)
  • Business cards and others' contact information
  • Drafting/editing notes such as handwritten annotations / notes, track changes, information / comments in Microsoft Word, etc.
  • Duplicate copies
  • Electronic records created solely for printing, such as signs, mailing labels, etc.
  • Email delivery / read receipts
  • Emails notifying staff of weather / traffic conditions or social gatherings (such as potlucks, agency sports teams, etc.)
  • Extra copies of blank forms or publications
  • Information received from an external source which requires no action (such as bulletins, notices, newsletters, etc.)
  • Internet browsing history, cache / temporary files, cookies, etc.
  • Mailing lists and email distribution lists
  • Meeting scheduling (provided the calendar is retained)
  • Microsoft Word versions of letters / correspondence used to print the hard copy that gets signed, where either the hardcopy or scanned copy of the signed version is retained
  • Notes taken in brainstorming sessions and meetings
  • Out-of-office email notices
  • Reference materials (such as news clippings, published articles, etc.)
  • Requests for basic information (such as business hours, driving directions, web address, etc.)
  • Rough / working notes that have been written up into a more formal record
  • Routing slips
  • To-do lists
  • Unsolicited information (such as junk mail, spam, advertisements, etc.)
  • Workflow notifications

Last Updated: August 2026