ProQuest Contacts

ProQuest logo
ProQuest LLC
Providing ProQuest products, eLibrary, SIRS Discoverer, and CultureGrams to libraries throughout Washington State
789 E. Eisenhower Parkway
PO Box 1346
Ann Arbor, MI 48106-1346
Phone: (800) 521-0600

Customer Service

Phone: (800) 521-0600 x72971
E-mail: [email protected]

Technical Support

Phone: (800) 521-0600 x72513 opt 1
E-mail: [email protected]
ProQuest Support Center

Account Representatives


Annette Parde-Maass
Training and Consulting Partner
Phone: (402) 590-0319
E-mail: [email protected]
LibGuides Training Resources:


Michelle Valiani
Senior Account Manager
Academic (4-year Colleges/Universities)
Phone: (253) 313-3768
E-mail: [email protected]

Dana Ouellette
Community & Technical College Inside Account Manager
Phone: (734) 997-6850
E-mail: [email protected]

Dawn Ledwidge
Public Library Account Manager
Phone: 734-997-4043  800-521-0600 ext 74043
E-mail: [email protected]

Dave Ulrich
K12 Account Manager
Phone: 734-997-4070
E-mail: [email protected]

Lisa Rimanelli
Director Regional Markets
(for Government, Corporate, and Hospital libraries)
(734) 997-4060
E-mail: [email protected]

Statewide Database Licensing Project Staff

Will Stuivenga, Project Manager
Washington State Library | Office of the Secretary of State
Phone: (360) 704-5217
Fax: (360) 586-7575
E-mail: [email protected]


Feedback We encourage your feedback. If you have comments or suggestions, please use our feedback form.

Funded in part by the Institute for Museum and Library Services (IMLS) through the Library Services and Technology Act (LSTA).