COVID 19 Response

The health and safety of my employees and those who visit our offices is paramount. In order to maintain a safe environment for everyone and comply with the governor’s ‘Stay Home, Stay Healthy’ proclamation, we are suspending all in-person services until further notice, effective March 24. This means public access to our facilities will be prohibited, except under very limited circumstances to fulfill essential work.

I want to assure the public the Office of the Secretary of State will continue to provide essential services; the majority of our services can be performed and accomplished online or by phone. We seek to always provide excellent customer service, and that effort will continue.

I understand this is an uncertain and troubling time for many in our state and around the world. In spite of our collective concerns, I encourage everyone to continue doing their part to keep themselves, their families, co-workers, and neighbors safe.

Please stay home and adhere to recommendations made by trusted sources, such as the Centers for Disease Control and Prevention and the Washington State Department of Health.


Impacts to Individual Divisions:


Archives

As of Monday, July 20, 2020, the Washington State Archives branches in Olympia and Ellensburg are open to researchers by appointment only. 

The branches in Bellevue, Bellingham, and Cheney remain closed to the public until further notice, and will only allow state and local government agency staff to research records on an emergency basis. All branches are currently accepting and fulfilling research requests by email and phone.

The Tumwater Records Center is currently operating at full capacity to fulfill state and local government records requests. More information on records retention requirements regarding records related to your agency's response to the pandemic.

Visitor guidelines:

  • Please practice social distancing and wear a face covering.
  • Temperature and wellness checks are available on a voluntary basis.
  • One visitor per request is permitted, unless an additional researcher is approved in advance.

Appointment contact info:

General contact:


Corporations and Charities

Corporations and Charities is available for limited in-person services Monday–Friday, 8 a.m.-4 p.m.. Please contact our office for details.

  • Regular online filing using our Corporations and Charities Filing System (CCFS), documents filed online that require manual review will continue, but there may be delays in completion. The filing system is available 24 hours a day, 7 days a week.
  • Mailed-in paper documents will continue to be accepted and processed as normal.
  • Customer service by phone is available Monday–Friday, 8 a.m.-5 p.m. Customer Service teams are also available during those hours via email and chat.
  • Apostilles will still be accepted by mail for regular mail processing. Limited in-person options may be available. Please contact our office for details.
  • Service of Process/Summons and Complaints can still be delivered to our office by mail for regular processing. Limited in-person options may be available. Please contact our office for details.

Note: our office will be closed, and no processing services will be provided Friday Sept. 18; Friday, Oct. 16; Wednesday, Nov. 25; and Friday, Dec. 25. Online services will remain available on each of those days.


Community Programs

Due to COVID-19, the Address Confidentiality Program is taking proactive measures to reduce our staff’s risk. The office has limited operations. Please expect delays.

  • If you are a current program participant, we will continue to forward your mail.
  • If you are applying for ACP services, we will continue to certify new applications.
  • ACP will respond to messages on a limited basis.

If you are a program participant and want to update your household information, including your address, all updates must be received in writing. You must always include your signature. Please mail or fax updates to the ACP. You may find more information at our website at ACP Forms and Contact Information.


Elections

The Elections Division is open for curbside service. Please call (360) 902-4180 for assistance. Hours: Monday – Friday, 8 a.m. to 5 p.m.

To file an initiative, please visit the online portal. To file a referendum, please email [email protected]. For more information, visit the Initiatives and Referenda web page. To register to vote or update your address, visit VoteWA.gov


Libraries

The Washington State Library (WSL) is now offering curbside and in-person services. 

All other branches will be closed until further notice, including:

WTBBL can be reached at 800-542-0866 via email at [email protected] for questions. For more information visit wtbbl.org.

WSL staff can be reached Monday through Friday from 8 a.m. to 5 p.m. via phone at (360) 704-5221, or email and online chat.

Collection items are available for in-library use and curbside pickup, and through your local library using interlibrary loan.

The blue book drop located near our back door on the east side of the building is available 24/7 for use.

Resources via our catalog are available, 24/7. For more library resources visit: sos.wa.gov/library

Expand the sections below to learn more about curbside pickup and in-person services.

  • Place a hold in the online catalog, send an email to [email protected], call 360-704-5200, or chat online with one of our librarians.
    • In email, phone, or chat requests, please include:
    • There is a limit of 6 items per request.
    • Please request materials at least 24 hours in advance of when you need them.
  • A staff member will contact you when your material is ready for pickup; please select a 15 minute pickup window during business hours.
  • When you arrive, park in one of the labeled visitor spots alongside the building in the lot on the corner of Capitol Blvd. and Israel Rd.
  • Call the number you were been given; a staff member will bring your items to your car.
  • If you are unable to call, staff will watch for you during your assigned time.
  • Access by appointment only for those doing collection-based research.
    • Appointments for Wi-Fi use only will not be granted at this time. Wi-Fi is available around the perimeter of the building for those who want to use it.
  • You are required to pass a health check to enter our building and are required to wear a face covering. If you do not have one, we will provide one for you.
    • If you cannot or do not want to wear a mask, please contact us to find out about other ways to get the information you need.
  • To make an appointment, call 360-704-5200 or use our Ask a Librarian email form.
    • Please include:
      • Your name, phone number and/or email address.
      • Your preferred appointment date and time slot, and one alternate if that is unavailable.
        • There are 3 appointment slots each day:
          • 11 a.m. – 12:45 p.m.
          • 1 – 2:45 p.m.
          • 3 – 4:45 p.m.
      • Titles and call numbers of collection materials you know you want to use. Staff will pull them in advance of your visit.
    • Your appointment confirmation will include information about how to access the building and guidelines to protect everyone’s health and our materials.
  • One customer or household group allowed during each appointment slot. This allows for maximum use of collections, equipment, etc., while in our building.
  • One appointment may be scheduled at a time.
  • If the next slot is open when your appointment is ending, you will be given the opportunity to stay through the second slot. The maximum is two slots for a single customer or household group.

Resources and information: 

For more information about COVID-19, visit Washington's resource page. You can also call 1-800-525-0127 or text 211-211 for help and answers to your questions and concerns.