Rosetta Stone |
Note from the Washington State Library: In order to participate in the Winter 2002 Washington State Databases Trial, each vendor was asked to address questions the Statewide Database Licensing Committee felt were most critical in order for library staff to evaluate products and vendors. Please contact the vendor's representative, listed below, for additional information on this product.
1. Describe the database product(s). If you want us to link to more than one product, provide a unique description for each product. Be sure we know what information belongs with each product. If there are special hardware or software needs, please make sure you include them in this description. When you provide a description of your product, please go beyond the typical advertising brochure text. We are hoping for a thoughtful, descriptive paragraph that will enable someone unfamiliar with your product to understand the nature and coverage of your product. The more concise the description, the better.
The Rosetta Stone Language Library is a comprehensive, self-paced, curriculum for institutional language programs, libraries, organizations and individuals.
What's the best way to learn a new language? The most successful way to learn a new language is the way we learned our native language. The Rosetta Stone's award-winning method uses thousands of real-life images, written text and voices of native speakers to teach you like a native learner. Each lesson taps your intuitive ability to connect words and meanings "from the inside." You learn to speak, read and write the new language quickly, naturally and easily. Used to support ESL and English Literacy initiatives as well as reference material for Home School and the general public. Over 4,000,000 students study languages with the Rosetta Stone in 7,000 schools and universities in 55 countries. No other language-learning software teaches as quickly and effectively as the Rosetta Stone. The Rosetta Stone Language Library is offered in 24 languages delivered via CD ROM or Online.
2. Is remote access included for the subscription price? If there are additional charges or requirements in order to offer remote access, please describe. What methods of remote access are supported? If applicable, please discuss any methods or assistance you offer regarding remote access patron verification and authentication.
The access options for The Rosetta Stone Language Library Online vary depend on application. We can support any library configuration or need regardless of the existence of a web presence. All levels of hosting options are available; from CGI script linkage to a current RPA system to creating an Online Language Learning Center hosted by our company.
3. What customer training is provided, and at what cost? Please include "freebies" such as Web-based tutorials, end-user documentation tents, cheat-sheets, etc.
The Rosetta Stone is a self paced, intuitive software program that requires no training or outside tutoring. We can, however, provide a demonstration video CD ROM to assist the libraries with familiarization. Additionally all instructional ancillary materials are available online.
4. What customer and technical support is provided, including hours of operation? In your reply, please include contact names (if applicable) or name of department, the phone numbers and e-mail addresses for your support services. If you have toll-free access to these support centers, please make sure they are available here.
Free technical support is available for our program. The hours of operation are 9am-6pm EST. We can be reached at 800-788-0822, prompt 2, or email to [email protected].
5. Please describe the statistics you provide, and discuss whether your statistical reporting complies in part or in whole with the guidelines developed by the International Coalition of Library Consortia found at http://www.library.yale.edu/consortia/webstats.html
Our statistical reporting complies in whole with the guidelines developed by the ICLC.
6. Describe your pricing structure or formula for the product. If there are additional costs for retrieving full text, describe the pricing for this service. (Note: This question means - we want to know what your list prices are and how you calculate your prices: Based on FTEs? On buildings? On a combination, or on something else?)
If you cannot provide a standard
price list that would enable each library to understand their cost to
subscribe, then for each product you must tell us the list price that
you would charge these hypothetical libraries.
a. Library A: A high school library with 750 students in grades 9-12
b. Library B: A public library that serves a population of 100,000 and
has two branches
c. Library C: A public library that serves a population of 20,000 and
has only one building, no branches
d. Library D: A community college library serving 5,000 full-time equivalent
students
e. Library E: A four-year academic library serving 5,000 full-time equivalent
students
f. Library F: A hospital library serving a hospital that employees 1,000
staff plus has 200 doctors attached to the hospital
Our pricing consists of multiple models and configurations depending on the application for our program. Examples of models include but are not limited to:
concurrent user, quantity user licensing for use within and/or without the walls of the library. Additionally any number of our 24 languages can be attached to these structures. Pricing for our CD ROM is available on our website. www.rosettastone.com.In order to provide a meaningful price quotation more information is needed. For example, how many languages are requested, is there currently a web presence, would we be required to handle authentication of a particular user, is the usage of the program required by the total or is it offered as reference for patrons?
7. If a library subscribes to any of your products as a result of this trial, will their future subscription rates continue to reflect any savings or discount they may receive today?
Yes, we offer special pricing arrangements for libraries.
8. What is the minimum participation level (however you care to define it) that would be needed to allow participating libraries to receive a discount? What is the minimum discount for a group buy? How will you treat existing library customers with regard to a group buy?
Special pricing is available to libraries regardless of participation level. Discount depends on quantity and scope of implementation. Any existing library customer will receive discounts relative to their past patronage.
9. Please provide the name and contact information (toll-free telephone number, e-mail address, hours, etc.) for libraries to make further inquires. (Sales representatives for our area preferred.)
Brent Hill 800-788-0822 x3232 8am-6pm EST.
[email protected]