Bowker's Books In Print & Ulrich's Web

Note from the Washington State Library: In order to participate in the Winter 2002 Washington State Databases Trial, each vendor was asked to address questions the Statewide Database Licensing Committee felt were most critical in order for library staff to evaluate products and vendors. Please contact the vendor's representative, listed below, for additional information on this product.

1. Describe the database product(s). If you want us to link to more than one product, provide a unique description for each product. Be sure we know what information belongs with each product. If there are special hardware or software needs, please make sure you include them in this description. When you provide a description of your product, please go beyond the typical advertising brochure text. We are hoping for a thoughtful, descriptive paragraph that will enable someone unfamiliar with your product to understand the nature and coverage of your product. The more concise the description, the better.

BOOKS IN PRINT.com - The most comprehensive, authoritative database of bibliographic information.
Books in Print.com will provide you with over 4 million in print & out of print titles detailed in three formats - print, audio and video and is searchable on over 40 different fields. The Books in Print database will allow library staff to become more efficient in their collection development, acquisition and reference efforts. This database now provides over 60,000 Table of Contents, 650,000 full-text reviews and over 700,000 annotations which will provide staff members with all the information needed to make more informed decisions on titles they wish to receive. Books in Print.com also provides you with stock availability on over 20 vendors, such as B&T, Blackwell and Brodart, provides the capability to download files into your library automation system or order directly through Brodart (coming in March). Other features such as Hooks to Holdings will allow patrons and staff to compare titles they find in the BIP database to those titles that are listed in the library's online catalog. If a title is not found, the "list" feature will allow the user to compile a wish list and share it with other staff members or request that a certain title is purchased. BOOKS IN PRINT.com - It's not just in print books - it's the tool which will make library staff and patron's become more efficient in finding the information they require.

ULRICHS.com - The Gateway to Journal Content.
With over 35 searchable fields you can easily locate the title of a journal you are looking for on Ulrichsweb.com. This database contains comprehensive data on over a quarter-million serial titles published from over 80,000 international publishers in 200 countries, including consumer and trade magazines, academic and scholarly journals, monographic services, newspapers and newsletters, electronic publications and 'Zines, published regularly or irregularly. In addition, you will find information on over 24,000 refereed serials, 32,000 electronic full-text sources and 58,000 ceased publications. Based on our customer feedback, we have recently enhanced Ulrichsweb.com by adding links out to Infotrieve, JCR Web, Science Direct, Catchword and SFX, which will allow you to easily find information on Tables of Contents, article abstracts and full text articles for the titles of interest.

2. Is remote access included for the subscription price? If there are additional charges or requirements in order to offer remote access, please describe. What methods of remote access are supported? If applicable, please discuss any methods or assistance you offer regarding remote access patron verification and authentication.

Yes, remote access is included in the price. Remote access must be username/password protected and limited to your authorized users. All use of booksinprint.com & ulrichsweb.com is restricted to non-commercial purposes.

3. What customer training is provided, and at what cost? Please include "freebies" such as Web-based tutorials, end-user documentation tents, cheat-sheets, etc.

Bowker can provide a cheat sheet and will also set up a workshop at the WA/OR Library Conference for training on both databases.

4. What customer and technical support is provided, including hours of operation? In your reply, please include contact names (if applicable) or name of department, the phone numbers and e-mail addresses for your support services. If you have toll-free access to these support centers, please make sure they are available here.

Tech Support is available throughout the duration of your subscription (M-F, 9am - 5pm EST).
By phone: 1-888-BOWKER2 or email - [email protected]

5. Please describe the statistics you provide, and discuss whether your statistical reporting complies in part or in whole with the guidelines developed by the International Coalition of Library Consortia found at http://www.library.yale.edu/consortia/webstats.html

Usage statistics can be obtained by the group administrator directly from the web site.

6. Describe your pricing structure or formula for the product. If there are additional costs for retrieving full text, describe the pricing for this service. (Note: This question means - we want to know what your list prices are and how you calculate your prices: Based on FTEs? On buildings? On a combination, or on something else?)

If you cannot provide a standard price list that would enable each library to understand their cost to subscribe, then for each product you must tell us the list price that you would charge these hypothetical libraries.
a. Library A: A high school library with 750 students in grades 9-12
b. Library B: A public library that serves a population of 100,000 and has two branches
c. Library C: A public library that serves a population of 20,000 and has only one building, no branches
d. Library D: A community college library serving 5,000 full-time equivalent students
e. Library E: A four-year academic library serving 5,000 full-time equivalent students
f. Library F: A hospital library serving a hospital that employees 1,000 staff plus has 200 doctors attached to the hospital

BOOKS IS PRINT w/reviews unlimited users
(Includes remote access)
Large Public or Academic $6195
Small & Mid Pub. & Acad. $4335
K-12, Medical & Tribal $1595

All prices based upon use at one branch or campus. Additional pricing as follows:
Large Public $ 750 per additional branch
Large Academic $1500 per additional campus
Small & Mid Public $ 525 per additional branch
Small & Mid Academic $1050 per additional campus
K-12, Medical & Tribal $450 per additional building

ULRICHS WEB unlimited users
(Includes remote access)

Large Public or Academic $3025
Small & Mid Pub. & Acad. $2125
K-12, Medical & Tribal $1200

Profiles:
Large -
Four year Academics that have a FTE > 10,000
Community Colleges that have a FTE > 15,000
Public Libraries that serve a population > 350,000
Other -
K-12, Tribal, Medical

ALL ORDERS PLACED BY APRIL 15, 2002 WILL RECEIVE A 25% DISCOUNT.
ALL ORDERS PLACED BETWEEN APRIL 16 - MAY 15 WILL RECEIVE A 15% DISCOUNT.

7. If a library subscribes to any of your products as a result of this trial, will their future subscription rates continue to reflect any savings or discount they may receive today?

ALL RENEWALS WILL REFLECT THE SAME DISCOUNT OFF LIST PRICE IN FUTURE YEARS PROVIDED THEY ARE RENEWED TWO WEEKS PRIOR TO EXPIRE DATE.

8. What is the minimum participation level (however you care to define it) that would be needed to allow participating libraries to receive a discount? What is the minimum discount for a group buy? How will you treat existing library customers with regard to a group buy?

BOOKS IN PRINT - Minimum number of orders:
Academic Libraries 25
Public Libraries 45
Others 10

ULRICH'S WEB - Minimum number of orders:
Academic Libraries 10
Public Libraries 16
Others 2

9. Please provide the name and contact information (toll-free telephone number, e-mail address, hours, etc.) for libraries to make further inquires. (Sales representatives for our area preferred.)

Sales Representative: Donna McVey
Phone: 1-888-269-5372, ext. 3374
Fax: 1-908-665-6718
E-mail: [email protected]