Winter Trials 2002

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Note from the Washington State Library: In order to participate in the Winter 2002 Washington State Databases Trial, each vendor was asked to address questions the Statewide Database Licensing Committee felt were most critical in order for library staff to evaluate products and vendors. Please contact the vendor's representative, listed below, for additional information on this product.

1. Describe the database product(s). If you want us to link to more than one product, provide a unique description for each product. Be sure we know what information belongs with each product. If there are special hardware or software needs, please make sure you include them in this description. When you provide a description of your product, please go beyond the typical advertising brochure text. We are hoping for a thoughtful, descriptive paragraph that will enable someone unfamiliar with your product to understand the nature and coverage of your product. The more concise the description, the better.

EBSCO Publishing will provide a broad array of general, K-12, scholarly (undergraduate and graduate), and consumer full-text information. The databases offered to the Washington State Library outlined herein, range greatly in scope of coverage. The trial databases offer indexing and abstracts as well as full text for a wide variety of subject areas, appropriate for public libraries, K-12 schools, two and four-year colleges and universities, medical institutions, and more.

Trial Databases include the following:

EBSCO's Academic Databases:

EBSCO's General Scholarly Full Text Database:
Academic Search Elite

EBSCO's Business Databases:
Business Source® Premier, EconLit, and ICON

EBSCO's Science Databases:
Applied Science & Technology Abstracts (H.W. Wilson), Biological Abstracts, Health Source®: Nursing/Academic Edition, CINAHL, PsycINFO®, PsycARTICLES®, SPORTDiscus, Psychology & Behavioral Sciences Collection, and e-psyche

EBSCO's Humanities Databases:
Art Abstracts (H.W. Wilson), Humanities Abstracts (H.W. Wilson), ATLA, ATLAS, Religion & Philosophy Collection, Sociological Collection, and Social Science Abstracts

EBSCO's Public Library Databases:

EBSCO's General Reference Databases:
MasterFILE Premier, Academic Search Elite, Newspaper Source, Professional Development Collection, Primary Search®, Religion & Philosophy Collection, Psychology & Behavioral Sciences Collection, and Computer Source

EBSCO's Business Databases:
Business Source® Premier, Business News Wires, Kiplinger Finance and Forecasts, and ICON

EBSCO's Health Databases:
Health Source®: Consumer Addition, Health Source®: Nursing/Academic Edition, Alt-HealthWatch, and Health Business FullTEXT Elite

Literary Databases:
MagillOnLiterature, MagillOnAuthors, and NoveList

EBSCO's School databases:

EBSCO's High School Databases:
Ultra Online Package

Additional High School Databases:
MagillOnLiterature, MagillOnAuthors, NoveList, Science Reference Center, Multicultural Reference Center, and Learning Online Package

EBSCO's Middle School Databases:
Middle Online Package

Additional Middle School Databases:
NoveList, Science Reference Center, MagillOnLiterature, MagillOnAuthors, and Learning Online Package

EBSCO's Elementary School Database:
Primary Online Package

Additional Elementary School Databases:
NoveList, Learning Online Package

Database Descriptions Are Listed Alphabetically:

Academic institutions worldwide depend on Academic Search Elite as their core resource for scholarly information. With its superior coverage of peer-reviewed journals, Academic Search Elite offers critical information from many sources. This scholarly collection provides journal coverage for most academic areas of study-including biological sciences, social sciences, humanities, education, computer sciences, engineering, language and linguistics, arts & literature, medical sciences, ethnic studies, and many more. Please note that Academic Search Elite will soon contain expanded full text backfiles for more than 100 top scholarly academic journals dating back to 1985.

This database features:

• Indexing and abstracts for 2,746 scholarly journals, many with links to e-journals via EBSCO Online® and CrossRef
• 1,555 full text, scholarly journals, most with PDFs (of those, 1,010 are peer reviewed)

The Alt-HealthWatch database focuses on the many perspectives of complementary, holistic and integrated approaches to health care and wellness. It offers libraries an immediate resource of full text articles from more than 170 international peer-reviewed and professional journals, magazines, reports, proceedings, association & consumer newsletters (most from 1990 to the present), plus hundreds of pamphlets, booklets, special reports, original research and book excerpts. Full text includes titles such as AROMAtherapy 2037, Balanced Living, HerbalGram, Homeopathy Today, Massage Magazine, New Beginnings, Oriental Medicine Journal, Reiki News, Yoga Journal, and many more. In addition to standard bibliographic citations, the database indexes each article by more than 225 subject categories, 16 article types and 11 publication types. Alt-HealthWatch provides in-depth coverage across the full spectrum of subject areas covered by "Alternative Medicine".

Applied Science & Technology Abstracts (H.W. Wilson) is a bibliographic database covering topics such as engineering, acoustics, chemistry, computers, metallurgy, physics, plastics, telecommunications, transportation, and waste management. This database features:

• Over 485 core English-language, scientific and technical publications
  
• Abstracts dating as far back as March 1993 to the present
  
• Indexing dating as far back as October 1983 to the present
  
• Special issues such as buyer's guides, directories and conference proceedings
  
• Coverage is ongoing
  
• Links to nearly 80 full text journals in Academic Search Premier are available via the EBSCO SmartLinks feature

Art Abstracts (H.W. Wilson) is a bibliographic database covering topics such as advertising, archaeology, crafts, folk art, graphic arts, interior design, video, film, architecture and art history. This database features:

• 378 leading international art publications, including periodicals, yearbooks, and museum bulletins
  
• Abstracts dating as far back as January 1994 to the present
  
• Indexing dating as far back as September 1984 to the present
  
• Coverage is ongoing
  
• Links to over 100 full text journals in Academic Search Premier are available via the EBSCO SmartLinks feature

Provided by the American Theological Library Association, the ATLA Religion Database is the principal database indexing citations in all scholarly fields of religion. This comprehensive, bibliographic database spans over 50 years, includes selected records that go as far back as 1818, and covers material in 35 languages. Focusing on topics such as biblical studies, world religions, church history, and religion in social issues, the ATLA Religion Database is an essential resource for students and researchers in theology as well as those in social sciences, history, and humanities. In addition, the database offers expansive coverage of the subdisciplines in the fields of theology and religion. It also covers religious research in related fields such as sociology, anthropology, psychology, history, medicine, law and business. The ATLA Religion Database contains more than one million records including:

• More than 350,000 article citations from 1,400 journals, with 600 journals covered currently
  
• 14,000 multi-author works containing 150,000 essay citations
  
• Nearly 350,000 book review citations
  
• 35 languages
  
• Most coverage spans from 1949 to the present

ATLAS Full Text Plus is the full text version of the ATLA Religion Database. ATLAS Full Text Plus is a collection of major religion and theology journals selected by noted religion scholars in the United States. Full text journals representing all major religious faiths, denominations, and language groups are included. As with the ATLA Religion Database, coverage dates back to 1949 and is updated biannually.

Biological Abstracts is a complete collection of bibliographic references to life science and biomedical research literature published in journals internationally. Consisting of seven databases, Biological Abstracts gives users easy access to the latest information in virtually every life science discipline, and contains millions of research records from as far back as 1995. Most of the records include informative abstracts written by the author.

Business Source Premier, designed specifically for business schools and libraries, contains 2,330 full text scholarly journals and business periodicals covering management, economics, finance, accounting, international business, and much more. Business Source Premier contains full text from the world's top management journals including Harvard Business Review, MIT Sloan Management Review, California Management Review, Administrative Science Quarterly, Academy of Management Journal, Academy of Management Review, Industrial & Labor Relations Review, Journal of Management Studies, Journal of Marketing Management, and many more. EBSCO is in the process of creating greatly expanded indexing and abstract backfiles for 300 top, scholarly business journals, back to 1965 or the first issue published (whichever is more recent). More than 200 of these journals will also have PDF images back to 1965 or the first issue published. More than 1,000 of the full text publications are not available from competing products. Company information from Dun & Bradstreet is included for 3,000,000 companies.

This database features:

• Indexing and abstracting for 2,870 scholarly publications, many with links to e-journals via EBSCO Online® and CrossRef
  
• 2,330 full text publications, most with PDFs (of those, 645 are peer-reviewed)
  
• 3,000,000 company snapshots from Dun & Bradstreet

Business Wire News is a supplement database for customers of either Business Source Elite or Business Source Premier. With daily updates, Business Wire News provides comprehensive full text for business newswires (including PR Newswires and Business Wire) and regional business publications (including titles from Crain Communications). This database has full text for more than 50 sources.

CINAHL, the Cumulative Index to Nursing and Allied Health Literature, is the authoritative resource for nursing and allied health professionals, students, educators and researchers. The database offers indexing and abstracting for over 1,200 nursing journals and publications dating back to 1982 and contains over 300,000 records. Offering complete coverage of English-language nursing journals and publications from the National League for Nursing and the American Nurses' Association, this database covers nursing, biomedicine, health sciences librarianship, consumer health and 17 allied health disciplines. The CINAHL Subject Headings List provides an easy way for health professionals to access information in the database. This thesaurus allows users to move through an interactive, hierarchical file that offers hypertext links to broader, narrower, related, and used-for terms. In addition, CINAHL offers access to:

• Healthcare books
  
• Nursing dissertations
  
• Selected conference proceedings
  
• Standards of practice
  
• Educational software packages
  
• Audiovisuals
  
• Book chapters
  

Computer Source currently features indexing and abstracts for nearly 325 sources providing full text for 248. Sources included cover topics such as computers, telecommunications, electronics and the Internet. This database provides researchers with the latest information and current trends in high technology. Over the next 3-6 months, this database will grow to include a total of 300 full text titles.

EconLit, the American Economic Association's electronic bibliographic database, is the world's foremost source of references to economic literature. EconLit adheres to the high quality standards long recognized by subscribers to the Journal of Economic Literature (JEL) and is a reliable source of citations and abstracts to economic research dating back to 1969. With approximately 15,000 added annually, EconLit records include abstracts of books, journal articles, and working papers published by the Cambridge University Press. These sources bring the total records available on the database to more than 825,000. Appropriate geographic descriptors are added to journal and collective volume articles, working papers, and dissertations. Subject descriptors are assigned to all articles, books, book reviews, working papers, and dissertations.

Education Abstracts (H.W. Wilson) provides indexed articles from 478 periodicals and yearbooks with indexing going back to 1983 and abstracts starting in 1994. Articles from books relating to education, which were published after 1995, are also included. Subjects covered include adult education, continuing education, library science, literacy standards, multicultural/ethnic education, teaching methods, etc. Links to over 165 full text journals in Academic Search Premier are available via the EBSCO SmartLinks feature.

e-psyche® is available from EBSCO Publishing via its Web-based search service, EBSCOhost®. This database contains journal coverage for nearly 3,600 titles. Designed for use in a variety of research institutions including academic and public libraries, e-psyche includes newsletters, dissertations, preprints, indexed Web sites, technical reports and conference proceedings. The database offers sophisticated linking capabilities, providing easy access to author e-mail addresses, publisher URLs, full text links and citations. The majority of the backfiles date as far back as 1998, with several titles dating back even further. The breadth of content included in the database makes e-psyche a valuable, cost-effective means for conducting research on a vast array of topics related to psychology. This database is updated monthly.

ERIC® has been created to assist teachers, administrators and researchers gain immediate access to information from journals included in their Current Index of Journals in Education and Resources in Education Index. ERIC includes full text for more than 2,200 digest along with references for additional information and citations and abstracts from over 980 educational and education-related journals. Available with this database is EDRS (ERIC Document Reproduction Services) which offers E*Subscribe users a link for EBSCOhost subscribers of ERIC. E*Subscribe offers unlimited access for approximately 92% of ERIC documents electronically in PDF format. EBSCO SmartLinks provide the ability to link from citations in ERIC to more than 300 full text journals in the Professional Development Collection database. In addition, ERIC links to more than 320 full text journals in Academic Search Elite and to more than 450 full text journals in Academic Search Premier are also available via the EBSCO SmartLinks feature.

Health Business Elite provides comprehensive journal content detailing all aspects of health care administration and other non-clinical aspects of health care institution management. Topics covered include hospital management, hospital administration, marketing, human resources, computer technology, facilities management and insurance. Health Business Elite contains full text content from over 400 journals such as Health Facilities Management, Materials Management in Health Care, Marketing Health Services, Healthcare Financial Management, Harvard Business Review, and many more.

Health Source: Consumer Edition is the largest consumer health database available to libraries worldwide. This resource provides access for more than 160 full text, consumer health periodicals including Better Nutrition, Consumer Reports on Health, Harvard Health Letter, Men's Health, Prevention, Women's Health Weekly, and many others. Also included in this database is searchable full text for over 1,000 health-related pamphlets, 20 health reference books, including books published by the People's Medical Society, and 7,000 Clinical Reference Systems reports (in English and Spanish). This full text database covers topics such as AIDS, cancer, diabetes, drugs and alcohol, aging, fitness, nutrition and dietetics, children's health, women's health, etc.

Health Source®: Nursing/Academic Edition provides scholarly full text journals focusing on many medical disciplines. Coverage of nursing and allied health is particularly strong, including full text from Clinical Nursing Research, Creative Nursing, Issues in Comprehensive Pediatric Nursing, Issues in Mental Health Nursing, Journal of Advanced Nursing, Journal of Child & Adolescent Psychiatric Nursing, Journal of Clinical Nursing, Journal of Community Health Nursing, Journal of Family Nursing, Journal of Nursing Management, Journal of the Society of Pediatric Nurses, Nurse Practitioner, Nursing, Nursing Diagnosis, Nursing Ethics, Nursing Forum, Nursing Inquiry, Nursing Management, Patient Care for the Nurse Practitioner, RN, Western Journal of Nursing Research and many more. PDF and ASCII full text coverage is cover-to-cover and cumulative for 524 journals beginning as early as 1990. Indexing and abstract coverage is cover-to-cover and cumulative for 561 journals beginning as early as 1984.

Humanities Abstracts (H.W. Wilson) cites articles from over 500 periodicals, including some of the best-known scholarly journals and numerous specialized magazines covering archaeology, classical studies, dance, journalism, linguistics, philosophy, theology and more. Indexing goes back to 1984 and abstracts start in 1994. Links to 180 full text journals in Academic Search Premier are available via the EBSCO SmartLinks feature.

ICON Global Intelligence is produced by ICON Group International, Inc. ICON specializes in publishing high-end industry studies and research. This database provides reports and exportable spreadsheets including industry & product reports, company specific reports, geographic reports, global managerial reports, world tables and culture statistics.

Kiplinger Finance & Forecasts was founded in 1920 and located in Washington, D.C. The Kiplinger organization is one of the most trusted names in personal finance and business forecasting guidance. Kiplinger Finance & Forecasts is a continuously updated, fully searchable database of all Kiplinger personal finance and business publications dating from 1996. Unlike other resources that report news or provide commentary after the fact, Kiplinger Finance & Forecasts reveals what's likely to happen next in business, the economy, personal finance, regulation and legislation, public policy, and more. These early alerts give users the advance notice they need to protect their personal finance and business interests, or answer questions about the outlook for business and the economy in the months ahead. Kiplinger Finance & Forecasts includes content from The Kiplinger Letter, the nation's most widely read business forecasting newsletter; Kiplinger's Personal Finance magazine, a leading magazine in the personal finance category; Kiplinger's Retirement Report, The Kiplinger Agriculture Letter, The Kiplinger California Letter, Kiplinger.com, KiplingerForecasts.com, and other Kiplinger periodicals and books.

Features include:

• Continuous real-time updates provide Kiplinger's latest up-to-the-minute forecasts and outlooks.
  
• Every record is indexed with terms derived from Kiplinger's proprietary taxonomy.
  
• Search by forecast year: Searching can be limited to forecasts that pertain to a specific year or group of years.
  
• Links to PDF, ASCII, or HTML versions of the full text.

The Learning Online Package is available through user-friendly software that is easy to learn and fun to use. The software allows teachers to monitor students' reading improvement and subject knowledge development by using comprehensive reporting features. Readability indicators such as grade level and Lexile score are available for each article.

The Learning Online Package contains quality, non-fiction articles from a variety of educational magazines and accompanying assessments designed to exercise higher levels of thinking skills. Articles are hand-selected and assessments are written by teachers. All question formats parallel those found on standardized tests and state assessments. Includes Teacher Guides with open-ended activities that are aligned to state standards.

Online Reader®
Designed for grades 2-12, this award-winning database improves students' reading comprehension and standardized test taking skills. Online Reader provides 3,000 interdisciplinary, full-text articles from a variety of popular magazines.

EBSCOlearn Ranger Rick®
Designed for grades 3-7, this database expands students' comprehension of environmental science topics. EBSCOlearn Ranger Rick provides 100 full-text articles from Ranger Rick® magazine.

EBSCOlearn Cobblestone®
Designed for grades 4-12, this database improves students' reading skills while enhancing their understanding of American History and Government. EBSCOlearn Cobblestone provides 100 full-text articles from Cobblestone® magazine.

EBSCOlearn Scientific American
Designed for grades 9-12 and Advanced Placement classes, this database improves students' knowledge of a wide range of science topics. EBSCOlearn Scientific American provides 100 full-text articles from Scientific American magazine.

EBSCOlearn U.S.News & World Report®
Designed for grades 7-12, this database enhances students' understanding of key events that have shaped our nation's history. EBSCOlearn U.S. News and World Report provides 100 full-text articles from U.S.News and World Report® magazine.

EBSCOlearn Biography®
Designed for grades 5-12, this database improves students' reading and writing skills while enhancing their understanding of language arts, social studies, humanities and cultural studies. EBSCOlearn Biography provides 100 full-text articles from Biography® magazine.

EBSCOlearn National Wildlife®
Designed for grades 5-12, this database increases students' awareness of wildlife preservation, natural resource conservation and environmental protection. EBSCOlearn National Wildlife provides 100 full-text articles from National Wildlife® magazine.

The Literary Online Package is comprised of three literary reference databases including MagillOnAuthors, MagillOnLiterature, and NoveList:

MagillOnAuthors is a new reference source, a companion to MagillOnLiterature, and provides unlimited access to information on notable authors from 15 complete Salem Press sets containing a total of 62 volumes. Series titles include:

• 53 volumes from the Critical Surveys (includes: Long Fiction, Short Fiction, Poetry, Drama, and Mystery and Detective Fiction Series)
  
• 3 volumes from Magill's Choice: Notable Poetry
  
• 1 volume from Magill's Choice: Shakespeare
  
• 2 volumes from Magill's Choice: 100 Masters of Mystery and Detective Fiction
  
• 3 volumes from World Philosophers and Their Works

MagillOnLiterature is the definitive online source for editorially reviewed critical analyses. This database also includes brief plot summaries of the most studied works in the history of literature. Series titles include:

• 30 volumes from Masterplots (includes American Fiction Series, British Fiction Series, European Fiction Series)
  
• 61 volumes from Masterplots II, (includes African American Literature Series, Drama Series, Nonfiction Series, Poetry Series, Short Story Series, Women's Literature Series)
  
• 5 volumes from Cyclopedia of World Authors
  
• 5 volumes from Cyclopedia of Literary Characters
  
• 22 volumes from Magill's Literary Annual 1999-2000
  
• 4 volumes from Magill's Guide to Science Fiction and Fantasy Literature
  
• Magill's Book Reviews

NoveList is an online, reader's advisory service that helps students and teachers find fiction books based on books they have read or topics in which they are interested. Readers can search for books by title, author or by simply describing a book they would like to read. NoveList is your key to integrating fiction throughout the curriculum, supporting independent reading and aiding student reflection on the reading experience.

NoveList supports media and instructional programs in many ways, including:

• Includes lesson plans for high school English classes and other helpful articles on use in the classroom
  
• Limit search by reading level, using Lexile scores to match students with books geared to their reading ability
  
• More than 36,000 subject headings and expanded functionality to search over 100,000 fiction titles
  
• Full text searching for more than 56,000 full text reviews from Library Journal, Booklist, School Library Journal, Publishers Weekly and others
  
• Book discussion guides, booktalks and special feature articles are available
  
• More than 1,000 booklists and more than 200 complete awards lists for ready-made displays
  
• Lexile scores to help match young readers with books they can read
  
• Web links to author homepages and links to Web-based teacher resource files
  
• NoveList Notes, a monthly e-mail service that provides information on new features and search strategies

The MasterFILE Premier database is a comprehensive, general periodical database that covers a broad range of disciplines including general reference, business, education, health, general science, multi-cultural issues and much more. MasterFILE Premier provides cover-to-cover, cumulative indexing and abstracts for 2,805 periodicals beginning as early as 1984. PDF and ASCII full text coverage is cover-to-cover and cumulative for 1,867 periodicals beginning as early as 1990. Please note that MasterFILE Premier will soon contain expanded full text backfiles (back to 1975 and 1985) for periodicals such as American Libraries, History Today, Library Journal, Natural History, School Library Journal, and many more.

This database features:

• 5,000 full text Magill Book Reviews
  
• 157 full text reference books and travel books including the World Almanac & Book of Facts 2001
  
• 35,000 full text biographies
  
• 60,000 full text primary source documents
  
• Over 1,850 full text pamphlets
  
• American Heritage Dictionary, 4th Edition
  
• Image collection of 11,000 photos and maps

The Middle Online Package is composed of six databases, including: Middle Search Plus, TOPICsearch, Newspaper Source, Health Source: Consumer Edition, ERIC, and Professional Development Collection.

Middle Search Plus, designed specifically for middle school libraries, contains full text for more than 100 popular, middle school magazines. All full text articles are assigned a reading level indicator (Lexiles). Full text is also available for bibliographies, historical essays and student pamphlets. Additionally, Middle Search Plus contains primary source documents including Essential Documents in American History, reference books including the Funk & Wagnalls New Encyclopedia and American Heritage® Dictionary, 4th Edition from Houghton Mifflin, the Encyclopedia of Animals and an Image Collection.

TOPICsearch is a current events database that allows researchers to explore social, political and economical issues, scientific discoveries and other popular topics discussed in today's classrooms. TOPICsearch contains full text for over 50,000 articles from more than 3,000 diverse issues including international and regional newspapers, EBSCO's unparalleled periodicals collection, biographies, public opinion polls, book reviews, pamphlets, government information and EBSCO's Current Issues database.

Newspaper Source provides selected full text coverage for over 200 newspapers, newswires and other sources. This collection includes cover-to-cover full text for The Christian Science Monitor and The Los Angeles Times as well as selected full text from more than 160 U.S. regional newspapers. International news coverage includes cover-to-cover full text for The Times (London), The Toronto Star, The Australian and more. Cover to cover indexing and abstracts are available for The New York Times, The Wall Street Journal, The Christian Science Monitor and USA Today.

Washington newspaper coverage includes the business news articles from The Columbian (Vancouver), The News Tribune (Tacoma), The Seattle Times (Seattle), The Spokesman-Review (Spokane), and Tri-City Herald (Kennewick).

Health Source: Consumer Edition is the largest consumer health database available to libraries worldwide. This resource provides access for more than 160 full text, consumer health periodicals including Better Nutrition, Consumer Reports on Health, Harvard Health Letter, Men's Health, Prevention, Women's Health Weekly, and many others. Also included in this database is searchable full text for over 1,000 health-related pamphlets, 20 health reference books, including books published by the People's Medical Society, and 7,000 Clinical Reference Systems reports (in English and Spanish). This full text database covers topics such as AIDS, cancer, diabetes, drugs and alcohol, aging, fitness, nutrition and dietetics, children's health, women's health, etc.

ERIC® has been created to assist teachers, administrators and researchers gain immediate access to information from journals included in their Current Index of Journals in Education and Resources in Education Index. ERIC includes full text for more than 2,200 digest along with references for additional information and citations and abstracts from over 980 educational and education-related journals. Available with this database is EDRS (ERIC Document Reproduction Services) which offers E*Subscribe users a link for EBSCOhost subscribers of ERIC. E*Subscribe offers unlimited access for approximately 92% of ERIC documents electronically in PDF format. EBSCO SmartLinks provide the ability to link from citations in ERIC to more than 300 full text journals in the Professional Development Collection database. In addition, ERIC links to more than 320 full text journals in Academic Search Elite and to more than 450 full text journals in Academic Search Premier are also available via the EBSCO SmartLinks feature.

Professional Development Collection is the most comprehensive and most valuable collection of full text education journals in the world. The Professional Development Collection includes full text for nearly 450 high quality education journals including: Adolescence, Clearing House, Contemporary Education, Curriculum Review, Education, Education Digest, Journal of Developmental Education, Journal of Early Adolescence, Journal of Education, Journal of Educational Research, Journal or Experimental Education, Mathematics teaching in the Middle School, Multimedia Schools, Music Educators Journal, Physical Educator, Preventing School Failure, School Science & Mathematics, Sex Education, and many more.

Multicultural Reference Center: EBSCO Publishing and Marshall Cavendish, publisher of high-quality print reference collections, have partnered to create the Multicultural Reference Center. The databases included in this product will help secondary school students gain an in-depth understanding of thousands of multicultural topics. The four products listed below make up the Multicultural Reference Center. Each product contains thousands of Main Articles. From these Main Articles, the researcher can follow links to a comprehensive collection of related article from a large variety of sources.

The Asian American Encyclopedia offers basic information about the history, language and culture of Asian Americans' diverse countries of origin. All major Asian groups such as Chinese, Japanese, Korean as well as many of the smaller, marginalized groups within the Asian-American culture are covered. Produced by Marshall Cavendish Corporation.

The Encyclopedia of Multiculturalism is a multi-faceted, research database that helps students find information about a vast array of subjects related to multiculturalism. Associated to the Main Articles within this database are related magazine and newspaper articles and images. This product is produced by Marshall Cavendish Corporation.

Newspaper Source provides selected full text coverage for over 200 newspapers, newswires and other sources. This collection includes cover-to-cover full text for The Christian Science Monitor and The Los Angeles Times as well as selected full text from more than 160 U.S. regional newspapers. International news coverage includes cover-to-cover full text for The Times (London), The Toronto Star, The Australian and more. Cover to cover indexing and abstracts are available for The New York Times, The Wall Street Journal, The Christian Science Monitor and USA Today.

Washington newspaper coverage includes the business news articles from The Columbian (Vancouver), The News Tribune (Tacoma), The Seattle Times (Seattle), The Spokesman-Review (Spokane), and Tri-City Herald (Kennewick).

Primary Online Package is comprised of six school databases including: Primary Search, Newspaper Source, Encyclopedia of Animals, Image Collection, ERIC, and Professional Development Collection.

Primary Search, designed specifically for elementary school libraries, contains full text for more than 50 popular, elementary school magazines. All full text articles are assigned a reading level indicator (Lexiles). Full text is also available for over 100 student pamphlets. Additionally, Primary Search includes Encyclopedia of Animals, Funk & Wagnalls New Encyclopedia, providing students with easy-to-read encyclopedic entries written specifically for kids, American Heritage® Children's Dictionary, 3rd Edition from Houghton Mifflin, and an Image Collection.

Newspaper Source provides selected full text coverage for over 200 newspapers, newswires and other sources. This collection includes cover-to-cover full text for The Christian Science Monitor and The Los Angeles Times as well as selected full text from more than 160 U.S. regional newspapers. International news coverage includes cover-to-cover full text for The Times (London), The Toronto Star, The Australian and more. Cover to cover indexing and abstracts are available for The New York Times, The Wall Street Journal, The Christian Science Monitor and USA Today.

Washington newspaper coverage includes the business news articles from The Columbian (Vancouver), The News Tribune (Tacoma), The Seattle Times (Seattle), The Spokesman-Review (Spokane), and Tri-City Herald (Kennewick).

ERIC® has been created to assist teachers, administrators and researchers gain immediate access to information from journals included in their Current Index of Journals in Education and Resources in Education Index. ERIC includes full text for more than 2,200 digest along with references for additional information and citations and abstracts from over 980 educational and education-related journals. Available with this database is EDRS (ERIC Document Reproduction Services) which offers E*Subscribe users a link for EBSCOhost subscribers of ERIC. E*Subscribe offers unlimited access for approximately 92% of ERIC documents electronically in PDF format. EBSCO SmartLinks provide the ability to link from citations in ERIC to more than 300 full text journals in the Professional Development Collection database. In addition, ERIC links to more than 320 full text journals in Academic Search Elite and to more than 450 full text journals in Academic Search Premier are also available via the EBSCO SmartLinks feature.

With the Encyclopedia of Animals, help your students discover the wild world of animals. This extensive database provides students with thousands of easy-to-read entries about mammals, birds, reptiles, amphibians, fish, dinosaurs, and prehistoric animals. Each entry begins with a simple category breakdown of the animal including Kingdom, Class, Order, Genus & Species, and Geographic Locale as well as a detailed description. Many entries include colorful images.

Professional Development Collection is the most comprehensive and most valuable collection of full text education journals in the world. The Professional Development Collection includes full text for nearly 450 high quality education journals including: Adolescence, Clearing House, Contemporary Education, Curriculum Review, Education, Education Digest, Journal of Developmental Education, Journal of Early Adolescence, Journal of Education, Journal of Educational Research, Journal or Experimental Education, Mathematics teaching in the Middle School, Multimedia Schools, Music Educators Journal, Physical Educator, Preventing School Failure, School Science & Mathematics, Sex Education, and many more.

Access to the Image Collection provides your students with instant access to over 11,000 worldly images related to people, natural science, places, history and flags. Our images are organized by category to simplify the search process. In addition, your students' geographic knowledge will soar with access to over 1,000 maps from MapQuest.com.

Professional Development Collection is the most comprehensive and most valuable collection of full text education journals in the world. The Professional Development Collection includes full text for nearly 450 high quality education journals including: Adolescence, Clearing House, Contemporary Education, Curriculum Review, Education, Education Digest, Journal of Developmental Education, Journal of Early Adolescence, Journal of Education, Journal of Educational Research, Journal or Experimental Education, Mathematics teaching in the Middle School, Multimedia Schools, Music Educators Journal, Physical Educator, Preventing School Failure, School Science & Mathematics, Sex Education, and many more.

Psychology & Behavioral Sciences Collection is a comprehensive database covering information concerning topics in emotional and behavioral characteristics, psychiatry & psychology, mental processes, anthropology, and observational and experimental methods. Psychology & Behavioral Sciences Collection contains over 465 full text journals.

PsycARTICLES is a definitive source of searchable full text articles on current issues in psychology. The PsycARTICLES database covers general psychology and specialized, basic, applied, clinical, and theoretical research in psychology. PsycARTICLES contains more than 25,000 searchable full text articles from 38 journals published by the APA and 4 from allied organizations. It contains all journal articles, letters to the editor, and errata from each of the 42 journals. Coverage spans from 1988 to the present. Researchers will find authoritative articles from trusted journals such as American Psychologist, Journal of Abnormal Psychology, Journal of Family Psychology, Psychological Review, Developmental Psychology, Review of General Psychology, and many more. Every article in PsycARTICLES is indexed in PsycINFO®, the APA's premier bibliographic psychology database.

PsycINFO® contains more than 1 million citations and summaries of journal articles, book chapters, books, dissertations, and technical reports, all in the field of psychology. It also includes information about the psychological aspects of related disciplines such as medicine, psychiatry, nursing, sociology, education, pharmacology, physiology, linguistics, anthropology, business, and law. Journal coverage, which spans from 1887- present, includes international material selected from more than 1,700 periodicals in over 35 languages, including the Thesaurus of Psychological Index Terms: 9th Edition. Current chapter and book coverage includes worldwide English-language material published from 1987-present. PsycINFO is updated weekly, adding thousands of additional references annually.

Religion & Philosophy Collection is a comprehensive database covering such topics as world religions, major denominations, biblical studies, religious history, epistemology, political philosophy, philosophy of language, moral philosophy and the history of philosophy. With nearly 240 full text journals and unparalleled coverage of the subject areas listed above, the Religion & Philosophy Collection is an essential tool for researchers and students of theology and philosophical studies.

Science Reference Center: EBSCO Publishing and Marshall Cavendish, publisher of high-quality print reference collection, have partnered to create the Science Reference Center. The databases included in this product will help secondary school students gain an in-depth understanding of hundreds of scientific topics. The three products listed below make up the Science Reference Center. Each product contains hundreds of Main Articles. From the Main Articles, the researcher can follow links to a comprehensive collection of related articles from a large variety of sources.

Encyclopedia of Earth & Physical Sciences - Categories covered include: Chemistry, Cosmology, Geology & Mineralogy, Meteorology, Oceanography, Physical Geography and Physics.

Encyclopedia of Life Sciences - Categories covered include: Agriculture Anatomy, Biochemistry & Biotechnology, Botany, Ecology, Genetics, Medicine, Microbiology, Molecular Biology & Cytology, Pathology & Histology, Physiology, Psychology and Zoology.

Encyclopedia of Technology & Applied Sciences - Categories covered include: Agricultural & Food Technology, Chemistry & Materials Science, Computers & Communication, Energy & Resources, Engineering, Construction, & Design, Environmental Technology, Manufacturing & Industry, Medical & Biotechnology, Military & Security Technology and Transportations Technology.

Social Sciences Abstracts (H.W. Wilson) contains indexing for more than 518 publications covering a wide range of interdisciplinary fields such as addiction studies, anthropology, corrections, economics, gender studies, gerontology, minority studies, political science, psychology, sociology, etc. Indexing goes back to 1983 and abstracts start in 1994. Links to more than 230 full text journals in Academic Search Premier are available via the EBSCO SmartLinks feature.

Sociological Collection is a comprehensive database covering information on all areas of sociology, including social behavior, human tendencies, interaction, relationships, community development, culture and social structure. Sociological Collection contains 570 full text journals.

SPORTDiscus is the world's most authoritative and comprehensive bibliographic database for coaches, sports scientists, physical educators and sports enthusiasts, with full coverage of sport, fitness, and related disciplines. With full bibliographic coverage, monographs dating back to 1949, and journal coverage to 1975, SPORTDiscus contains over 565,000 records and over 200,000 dissertations and theses. The content also consists of multi-disciplinary, international references from journal and magazine articles, books, book chapters, conference proceedings, and more.

Ultra Online Package is composed of six databases, including MAS Ultra - School Edition, TOPICsearch, NewspaperSource, Health Source: Consumer Edition, ERIC, and Professional Development Collection.

MAS Ultra - School Edition, designed specifically for high school libraries, contains full text for more than 460 popular, high school magazines. All full text articles are assigned a reading level (Lexiles). Full text is also available for biographies, historical essays and student pamphlets. Additionally, MAS Ultra - School Edition contains primary source documents including Essential Documents in History and American Reference Library, reference books including the CIA World Factbook and World Almanac & Book of Facts (2001 Edition), and an Image Collection. Audio and video features will soon be available for this database.

TOPICsearch is a current events database that allows researchers to explore social, political and economical issues, scientific discoveries and other popular topics discussed in today's classrooms. TOPICsearch contains full text for over 50,000 articles from more than 3,000 diverse issues including international and regional newspapers, EBSCO's unparalleled periodicals collection, biographies, public opinion polls, book reviews, pamphlets, government information and EBSCO's Current Issues database.

Newspaper Source provides selected full text coverage for more than 200 newspapers, newswires and other sources. This collection includes cover-to-cover full text for The Christian Science Monitor and The Los Angeles Times as well as selected full text from hundreds of regional newspapers. International newspaper coverage includes cover-to-cover full text for The Times (London), The Toronto Star, The Australian and more. Newswire coverage includes AP Online (Associated Press), Asia Pulse, Canadian Press Wire, World Stream Newswires and more. Cover-to-cover indexing and abstracts are available for The New York Times, The Wall Street Journal, The Christian Science Monitor and USA Today.

Health Source: Consumer Edition is the largest consumer health database available to libraries worldwide. This resource provides access for more than 160 full text, consumer health periodicals including Better Nutrition, Consumer Reports on Health, Harvard Health Letter, Men's Health, Prevention, Women's Health Weekly, and many others. Also included in this database is searchable full text for over 1,000 health-related pamphlets, 20 health reference books, including books published by the People's Medical Society, and 7,000 Clinical Reference Systems reports (in English and Spanish). This full text database covers topics such as AIDS, cancer, diabetes, drugs and alcohol, aging, fitness, nutrition and dietetics, children's health, women's health, etc.

ERIC was created to assist teachers, administrators and researchers gain immediate access to information from journals included in their Current Index of Journals in Education and Resources in Education Index. ERIC includes full text for more than 2,200 digests along with references for additional information and citations and abstracts from over 980 educational and education-related journals. Available with this database is EDRS (ERIC Document Reproduction Services) that offers E*Subscribe users a link for EBSCOhost subscribers of ERIC. E*Subscribe offers unlimited access for approximately 92% of ERIC documents electronically in PDF format. In addition, EBSCO SmartLinks - provide the ability to link from citations in ERIC to full text articles in the Professional Development Collection.

Professional Development Collection is the most comprehensive and most valuable collection of full text education journals in the world. The Professional Development Collection includes full text for nearly 450 high quality education journals including: Adolescence, Clearing House, Contemporary Education, Curriculum Review, Education, Education Digest, Journal of Developmental Education, Journal of Early Adolescence, Journal of Education, Journal of Educational Research, Journal or Experimental Education, Mathematics teaching in the Middle School, Multimedia Schools, Music Educators Journal, Physical Educator, Preventing School Failure, School Science & Mathematics, Sex Education, and many more.

2. Is remote access included for the subscription price? If there are additional charges or requirements in order to offer remote access, please describe. What methods of remote access are supported? If applicable, please discuss any methods or assistance you offer regarding remote access patron verification and authentication.

Yes, Remote access is included in the subscription price. There are no additional charges for remote access. EBSCOhost provides remote access to EBSCO's proprietary databases as well as licensed databases.

EBSCOhost offers several different ways to authenticate users. These include:

• IP Address
  
• Referring URL
  
• Patterned IDs
  
• Patron ID Files
  
• User ID and Password
  
• Cookie Authentication

Libraries may select the best method to meet their user-authentication needs.

Referring URL authentication can be used to provide access to EBSCOhost from a secure homepage on the library's Web server. This identifies users by the originating URL (the page from which they came) and eliminates the need for User IDs. The EBSCOhost server validates whether the user is coming from an approved URL.

Patterned ID authentication lets a user access EBSCOhost by a library card or bar code number. If the number entered does not match an ID set up by the library administrator, access is not permitted. The administrator can decide which characters are significant and compare up to 30 characters if needed.

Patron ID (Customer Coordinated) authentication lets a library use library or patron card numbers (up to 20 characters) to control access. The administrator provides EBSCO with a list of IDs that are used to identify users asking for access to databases. Without an ID number, assigned by library staff, the user cannot access EBSCOhost. Libraries can also customize the log in prompts, and easily delete one user's access without affecting other users.

User ID and Password authentication can be useful to authenticate users who access EBSCOhost remotely. By providing users with the appropriate password and ID, they are given instant access to the databases that the library selected. Without the correct password, access is not permitted.

There is no limit on the number of simultaneous authenticated patrons who can access the databases from an off-campus/remote site.

To initially set-up, EBSCO would require the name, address, desired authentication method.

Technical Support can be reached Monday - Friday from 7:00am to 8:00pm EST and on Saturday and Sunday from 9:00am to 5:00pm EST. Technical Support can be reached by calling (800) 758-5995. E-mail can also be sent to Technical Support at [email protected]. There is no additional cost for Technical Support service.

3. What customer training is provided, and at what cost? Please include "freebies" such as Web-based tutorials, end-user documentation tents, cheat-sheets, etc.

If a site purchases any of the products mentioned herein, EBSCO Publishing will work to coordinate training dates and locations. Training sessions can be tailored to meet Washington State Library's specific needs, and there is no additional cost for training.

For EBSCOhost customers, EBSCO Publishing strongly believes that a successful implementation plan must include detailed training sessions. It has been our experience with over 20 statewide and 46 nation-wide contracts that the key to success and future funding is a solid, proactive training plan, initiated in the very early stages of the contract period. The purpose of the training is not to focus on basic search techniques, as the product is designed to be used by novices. Moreover, the purpose of the training is to promote the content purchased by the state and to educate staff on the customization options available to them.

EBSCO provides web-accessible database training materials. An EBSCOhost Tutorial is available on EBSCOhost under the 'Online Help' function, which provides users and librarians with a step-by-step guide to the EBSCOhost service. As mentioned, EBSCO can provide comprehensive on-site training sessions, and will offer instruction on how to use the EBSCOhost and EBSCOadmin services as well as its many features and customization options.

EBSCO Publishing offers complete descriptive literature, which indicates and outlines the functionality, options and features of the EBSCOhost and EBSCOadmin services for user support and system administration. Literature includes the EBSCOhost Resource Guide, EBSCOadmin Essentials, How To Guides, EBSCOhost Web Client Search Help Sheet, EBSCOhost Español Customer Guide, EBSCOhost Deutsch Customer Guide, EBSCOhost Français Customer Guide, Page Composer Resource Guide, and more. Materials are available via PDF format through the EBSCO web Community web site at www.ebscoweb.com. EBSCOhost Training Manuals are also available at no additional cost in conjunction with EBSCO training sessions and for redistribution to staff members. To assist the end-user in searching, EBSCO has created a User Support Program that offers a variety of quick reference pieces and training tools (Search Help Sheets and Table Tents). These materials are supplied at no additional cost.

As mentioned, Documentation/Training Materials/User Support items available include:

Online Help - available as an icon on the Main Toolbar and present throughout each search window. Organized like a book, with chapters and pages for easy access and reference. Organized by topics. Search Tips are also present throughout each search window offering context sensitive help.

EBSCOhost Tutorial - available on EBSCOhost under the Online Help function as "Quick Tour".

EBSCOhost Resource Guide - detailed training manual offering an overview of the options and features found in EBSCOhost. Available online and hard copy.

EBSCOadmin Essentials - detailed training manual offering an overview of the options and features found in EBSCOadmin. Available online and hard copy.

How To Guide: How To Set Up ILS Linking - quick step-by-step guide on linking to an ILS from EBSCOhost. Available online and hard copy.

How To Guide: How To Create a New User Group - quick step-by-step guide for creating a new user group in EBSCOadmin. Available online and hard copy.

How To Guide: How To Create a Collection - quick step-by-step guide for creating a collection in EBSCOadmin. Available online and hard copy.

How To Guide: How To Add a New Profile - quick step-by-step guide for adding a new profile in EBSCOadmin. Available online and hard copy.

How To Guide: How To Set Up Bookmarks - quick step-by-step guide on how to set up and create bookmarks in both Netscape and Microsoft Internet Explorer. Available online and hard copy.

How To Guide: How To Set Up a Shortcut - quick step-by-step guide on creating a desktop shortcut to EBSCOhost. Available online and hard copy.

EBSCOhost Web Client - Search Help Sheet - a search help sheet for user support to show how to create a search and some searching techniques. Available online and hard copy.

EBSCOhost Español - Customer Guide - overview of the EBSCOhost Spanish interface. Available online and hard copy.

EBSCOhost Deutsch - Customer Guide - overview of the EBSCOhost German interface. Available online and hard copy.

EBSCOhost Français - Customer Guide - overview of the EBSCOhost French interface. Available online and hard copy.

Page Composer - Resource Guide - overview of the Page Composer feature on EBSCOhost. Available online and hard copy.

EBSCOhost Web Table Tent - 3-sided user support piece designed to stand next to workstations; the three panels cover simple instructions for navigating the search screen, creating a search, etc. Available in hard copy, enclosed herein.

4. What customer and technical support is provided, including hours of operation? In your reply, please include contact names (if applicable) or name of department, the phone numbers and e-mail addresses for your support services. If you have toll-free access to these support centers, please make sure they are available here.

Washington State Library Staff, member library staff, and end-users may contact EBSCO's Technical Support with any technical questions regarding access to the EBSCO databases via EBSCOhost. All of EBSCO's technical support representatives are fully trained in all aspects of EBSCOhost access and would be able to help answer any questions concerning installation, searching, printing, etc. quickly and effectively. Technical Support can be reached Monday - Friday from 7:00am to 8:00pm EST and on Saturday and Sunday from 9:00am to 5:00pm EST. Technical Support can be reached by calling 800-758-5995 or via fax at 978-356-6565. E-mail can also be sent to Technical Support at [email protected]. There is no additional cost for Technical Support service.

A 24-hour-a-day online gateway to EBSCO's Technical Services is available to empower sites to discover their own technical solutions. Via an interactive Web page at www.ebscoweb.com, sites can access a range of resources to find answers to technical issues on their own or with the help of one of EBSCO's Service and Support representatives. The interactive Web page features knowledge base technology, an online call support system and links to troubleshooting guides, and more.

EBSCO also offers libraries the support service of the EBSCOweb Community Web site. EBSCOweb Community is EBSCO's new Web site designed specifically for customers to provide detailed support information about EBSCO's products and services. The site contains information that supports libraries in assisting library users. Content includes minimum requirements, search tips, product descriptions, troubleshooting information, upcoming releases and their features, release notes, ebsco_web listserv archive, documentation, white papers, how to's, FAQs, etc. This support service is available to libraries at no additional cost.

In addition, our Customer Service, Technical Support and Customer Satisfaction departments' availability, there are specific sales representatives as well as other personnel assigned to assist the Washington State Trial, as mentioned in response to Question 9 of this questionnaire.

5. Please describe the statistics you provide, and discuss whether your statistical reporting complies in part or in whole with the guidelines developed by the International Coalition of Library Consortia found at http://www.library.yale.edu/consortia/webstats.html

Via the EBSCOadmin module, statistical information and management reports may be gathered, such as data on the operations, usage and performance on a consortial (statewide and regional) and local library level. EBSCOadmin offers a number of statistical features such as reporting usage by library, by library type, by database title, by title within each library and by method of access.

EBSCOadmin functions such that individual sites have access to only their library's statistical information. However, regional libraries can gain access to this information for all affiliated libraries, while the main consortium site has access to statistics from all Washington State libraries.

EBSCO Publishing is able to provide free statistics that follow the recommended guidelines of the International Coalition of Library Consortia via the EBSCOadmin module. EBSCOadmin is a graphical interface designed to help define and apply modifications to a variety of EBSCOhost configuration files. With this system, administrators have the capability of tailoring EBSCOhost to meet their individual site requirements. EBSCOadmin allows administrators to print reports detailing citation and/or full text requests on a journal title basis; report usage by institution; and report on which resources/databases are accessed and by whom and how often. EBSCOadmin also provides usage statistics that are able to identify usage based on the end user library. EBSCOadmin can provide activity measurements for logons, searches, total searches, retrievals per format (citation, abstracts, full-text email, PDF, print from browser), and usage per title. Usage can be reported collectively and for each database. The management reports may be saved as HTML files and imported into any format the library desires (Excel, ASCII text, etc.).

As mentioned, EBSCOadmin provides the ability to track usage and provide statistical reports on virtually any client/server communication. The library administrator will have the ability to access and control all user configurations and generate reports automatically on-site. Usage statistics can be used to measure how often titles and databases are searched. Title, database and session usage statistics can be collected for specific time periods (monthly or annually), limited to a specific data field (i.e. ISSN) and/or searched in a particular way (i.e. a database name or number of abstracts downloaded/printed). These statistical reports can be run on-site at anytime that the library administrator desires. The reports that can be run are indicated in Section 8.4.1 (Reports).

EBSCOadmin is password protected for security purposes. The password and protection system protects the privacy and integrity of other regional member libraries database profiles. Although passwords can be kept by the main site, and regional systems, each individual site handles the maintenance and distribution of individual library passwords that grant access to EBSCOadmin.

The usage reports described can be generated automatically, as well as on-site at anytime the library administrator desires. The management reports may be saved as HTML files and imported into any format the library desires (Excel, ASCII text, etc.). Reports can be generated for up to two years of usage. The following are some of the reports that can be run:

Title Usage Statistics:

Library administrators will be able to monitor exactly which titles are being accessed with EBSCOhost and be able to determine:

• Number of abstracts browsed/printed/downloaded per title
  
• Total number of full text articles/pages browsed for each title

Session Usage Statistics:

Library administrators will also be able to monitor session activity and be able to determine:

• The number of sessions
  
• Number of searches
  
• Average number of hits per search
  
• The user profile which is used most often

Database Usage Statistics:

Library administrators will be able to monitor and track database usage in the following areas:

• Total number of searches for each database
  
• Average number of hits per search for each database
  
• Total number of abstracts browsed/printed/downloaded from each database
  
• Total number of articles e-mailed for each database

IP Address Usage:

This report shows the number of logins per IP address. This information can be obtained only at the Site level.

In addition, please note that EBSCO will be represented on the NISO Standards Committee, and that EBSCO has been highly regarded in its efforts regarding statistical standards by NCLIS.
As illustrated above, EBSCO provides library administrators with flexible statistical reporting options. Administrators may create multiple profiles and set-ups that can be organized by type of organization from which statistical reports may be run. Additionally, with the latest EBSCOadmin version, sites may associate their own identifier against a given Customer ID, thereby giving administrators the ability to customize reports based on type of organization.

6. Describe your pricing structure or formula for the product. If there are additional costs for retrieving full text, describe the pricing for this service. (Note: This question means - we want to know what your list prices are and how you calculate your prices: Based on FTEs? On buildings? On a combination, or on something else?)

If you cannot provide a standard price list that would enable each library to understand their cost to subscribe, then for each product you must tell us the list price that you would charge these hypothetical libraries.
a. Library A: A high school library with 750 students in grades 9-12
b. Library B: A public library that serves a population of 100,000 and has two branches
c. Library C: A public library that serves a population of 20,000 and has only one building, no branches
d. Library D: A community college library serving 5,000 full-time equivalent students
e. Library E: A four-year academic library serving 5,000 full-time equivalent students
f. Library F: A hospital library serving a hospital that employees 1,000 staff plus has 200 doctors attached to the hospital

EBSCO Publishing's pricing structure is based on a number of different criteria. EBSCO takes into account the number of institutions involved, the type of institution (i.e. high school, public library, university, hospital etc.), size of each institution, possible hours of operation, population served, FTE's and the combination of databases being priced. EBSCO's pricing is based on an unlimited site license. It is a flat rate; all-inclusive charge based on unlimited usage and unlimited viewing, printing and downloading of citations and full text articles. There are no additional costs for training, technical support, and user support materials.

7. If a library subscribes to any of your products as a result of this trial, will their future subscription rates continue to reflect any savings or discount they may receive today?

EBSCO Publishing will honor any discounts only if the existing terms and conditions of the agreement remain the same (i.e. as long as the sites and products remain the same, EBSCO will honor the renewal cost).

8. What is the minimum participation level (however you care to define it) that would be needed to allow participating libraries to receive a discount? What is the minimum discount for a group buy? How will you treat existing library customers with regard to a group buy?

Libraries may be eligible for a discount once there are multiple institutions involved. The discounted amount would be dependent upon the types of institutions, the number of institutions and the databases being considered. Existing EBSCO customers that wish to participate in a group purchase may be eligible for a pro-rated credit for the unused portion of their subscription. This credit can be used towards additional EBSCO products or services.

9. Please provide the name and contact information (toll-free telephone number, e-mail address, hours, etc.) for libraries to make further inquires. (Sales representatives for our area preferred.)

For the purposes of the Washington State Library trial, two representatives from EBSCO Publishing are available. For sales, please contact Jake Vaughan, Inside Sales Representative, via telephone at 800-653-2726 Ext. 347, and via e-mail at [email protected]; as well as Susan Entrican, Academic Inside Sales Representative, via telephone at 800-653-2726 Ext. 430, and via e-mail at [email protected]. In addition, the Washington State Library may contact Tony Larson, Regional Sales Manager via telephone at 800-653-2726 Ext. 493, and via e-mail at [email protected].