| Main Menu |
(Note from the Washington State Library: In order to participate in the Fall 2000 Washington State Databases Trial, each vendor was asked to address questions the Statewide Database Licensing Committee felt were most critical in order for library staff to evaluate products and vendors. Please contact the vendor's representative, listed below, for additional information on this product.)
1. Describe the database products. If you want us to link to more than one product, provide a unique description for each product. Be sure we know what information belongs with each product. Include information on subject scope, percentage of full text, dates of coverage, target audience (including age ranges), and how often the contents are updated.
ABC-CLIO has developed three on line products for students and public library patrons. Each product answers specific curriculum needs for content and aligns with national curriculum standards and 70% of textbooks used in schools today.
On all three-web sites, users will find a dynamic collection of resources, tools and reference resources. Sites are updated daily. It�s more than just an aggregation of sources- it�s an essential teaching and project research component that integrates easily and creatively across.
American Government
Geography: World
2. What are the hardware and software requirements for using all the features of the products?
Internet Access with Version 4 or later browser (Internet Explorer, Netscape Navigator, or AOL. Browser must be JavaScript and cookie enabled. Plug ins for Quick time and Flash recommended, but not required. A 133MHZ or faster processor is recommended.
3. Is remote access included for the subscription price? If there are additional charges or requirements in order to offer remote access, please describe. What methods of remote access are supported?
Remote access is included within the subscription price. A designated administrator at the school or public library will work with ABC CLIO to assign passwords or ID�s for remote users. Technical assistance will be available.
4. Please discuss any methods or assistance you offer regarding remote access patron verification and authentication.
Schools and/or public libraries will be able to assign passwords or patron ID�s to authenticate and verify remote users.
5. What end user delivery options, such as printing, e-mailing or faxing results, are available beyond just viewing results on the computer monitor?
All results may be printed. Text can also be pasted to e-mail and sent electronically. Results can also be faxed using faxing software or a fax machine.
6. What customer training is provided, and at what cost? Please include �freebies� such as Web-based tutorials, end-user documentation tents, cheat sheets, etc.
Each licensee receives a teacher kit and training manual with the purchase of the database. Additional tutorial and help screens are available throughout the product. Training can be provided when requested at $1200 per day with two consecutive days costing $1800.
7. What customer and technical support is provided, including hours of operation? In your reply, please include the phone numbers and e-mail addresses for your support services.
Customer service is available Monday � Friday, from 8am � 5pm PST.
Lisa Wilson 1-800-368-6868 ext 188
[email protected]
8. Please describe the statistics you provide, and discuss whether your statistical reporting complies in part or in whole with the guidelines developed by the International Coalition of Library Consortia which may be found at http://www.library.yale.edu/consortia/webstats.html:
The first release of the products will not provide statistics; however we plan to comply with International Coalition of Library Consortia guidelines before January 1, 2001.
9. Describe your pricing structure or formula for the product. If there are additional costs for retrieving full text, describe the pricing for this service. (Note: This question means � we want to know what your list prices are and how you calculate your prices:
Pricing for the ABC CLIO products is based upon the aggregate total of licensees. The pricing breakdown is as follows:
Geography: World
List Price: $499.00
| 6 total sites | $399.00 (Basic WSD price) |
| 50 total sites | $350.00 |
| 100 total sites | $299.00 |
American Government
List Price: $499.00
| 6 total sites | $399.00 (Basic WSD price) |
| 50 total sites | $350.00 |
| 100 total sites | $299.00 |
A site is defined as school or public library branch.
Upon completion of the database trials, ABC CLIO will notify interested parties as to the final pricing structure. For budgeting purposes, the $399.00 figure, or the Basic WSD (Washington State Database) price would be an appropriate estimate. If additional discounts are applied, the customer will have the option of applying the discount towards renewal. Notifications of the final pricing structure will go out by January 1,2001. Final purchase orders must note Washington State Database price and must be received by February 15, 2001.
10. If a library subscribes to any of your products as a result of this trial, will their future subscription rates continue to reflect any savings or discount they may receive today?
ABC CLIO is in the process of analyzing renewal pricing. As a new entrant in the online database product line, we will make every effort to provide discount rates to renewal customers, however those decisions will be formulated in the next 6 �9 months.
11. What is the minimum participation level (however you care to define it) that would be needed to allow participating libraries to receive a discount? What is the minimum discount for a group buy? How will you treat existing library customers with regard to a group buy?
The minimum participation level for discounts is 6 sites with a discount of $100 off list school and library price.
12. Please indicate whether libraries from Oregon, Idaho, or Alaska and/or Hawaii are eligible to participate in the group buying process. Again, the fiscal and contracting relationship will be between each vendor and library. The Washington State Library will help determine if the criteria for a group discount has been met.
Yes, libraries from the region may participate.
13. Please provide the name and contact information for libraries to make further inquiries.