Statewide Database Licensing Project - Spring 2000 Trials
SilverPlatter

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(Note from the Washington State Library:  In order to participate in the Spring 2000 Washington State Databases Trial, each vendor was asked to address questions the Statewide Database Licensing Committee felt were most critical in order for library staff to evaluate products and vendors.  Please contact the vendor's representative, listed below, for additional information on this product.)

1. Describe the database product(s). Include information on subject scope, percentage of full-text, dates of coverage, target audience (including age ranges), and how often the contents are updated.  

SILVERPLATTER

SilverPlatter has over 250 databases covering a broad variety of topics. I have included Full Text databases and databases that have Full Text through SilverLinker. SilverLinker enables a library to link from our bibliographic databases to full image articles at the publisher site. We partner with the following publishers (and publishing aggregators) for Full Text access:

 PSYCINFO

PSYCINFO � Quarterly Update 1887- Present
Audience: High School � Universities
FULL TEXT through SilverLinker

It covers the academic, research and practice literature in psychology from over 45 countries in more than 30 languages. PsycINFO includes relevant materials from related disciplines such as medicine, psychiatry, education, social work, law, criminology, social science, and organizational behavior. It is an essential tool for researchers, practitioners, and students in psychology and its numerous related disciplines.

CRIMINAL JUSTICE ABSTRACTS

CRIMINAL JUSTICE ABSTRACTS � Quarterly Update 1977 � Present
Audience: High School � Universities
FULL TEXT through SilverLinker

Criminal Justice Abstracts, the criminology database from Willow Tree Press, Inc., contains comprehensive coverage of international journals, books, reports, dissertations and unpublished papers on criminology and related disciplines. Prepared in co-operation with the Criminal Justice Collection of Rutgers University Library, Criminal Justice Abstracts covers crime trends, crime prevention and deterrence, juvenile delinquency, juvenile justice, police, courts, punishment and sentencing.

SOCIAL WORK ABSTRACTS

SOCIAL WORK ABSTRACTS � Quarterly Update 1977 � Present
Audience: High School � Universities
FULL TEXT through SilverLinker

Social Work Abstracts Plus, from the National Association of Social Workers, provides two separate databases in one: Social Work Abstracts and The Register of Clinical Social Workers. Social Work Abstracts contains information on the fields of social work and human services from 1977 to present. The database provides exceptional coverage of more than 450 journals in all areas of the profession, including theory and practice, areas of service, social issues, and social problems.

WILSON FULL TEXT SUITE OF PRODUCTS

WILSON FULL TEXT SUITE OF PRODUCTS � Business, General Science, Humanities, Education, Art
Audience: K-12� Universities
Quarterly Updates � Full Text from 1995 � Present; Abstracts from 1990- present; Indexing from 1982 � Present

The Wilson databases contain full text and cover a broad variety of topics. The databases can fit in almost any environment for the breadth of coverage. You can subscribe to any or all the databases. The databases cover the topics in Business, General Science, Humanities, Education and Art.

MEDLINE

MEDLINE � Weekly Update 1966 � Present
Audience: High School � Universities
Full Text Links through SilverLinker

Medline is a comprehensive database that is an invaluable resource for medical professionals and anyone who has a medical inquiry. The broad subject areas are as follows: Anesthesia; Dentistry; Health Sciences; Healthcare; Life Sciences; Medicine; Nursing; Psychiatry; Public Health; Research  & Development; Veterinary Science.

BUSINESS AND INDUSTRY: FULL TEXT

BUSINESS AND INDUSTRY: FULL TEXT � Monthly Update 1994 � Present
Audience: High School � Universities and anyone needing business information

Business & Industry� is a multi-industry business information database containing coverage from over 900 trade and business publications covering business events in over 190 countries. All key industries and markets are represented with a strong emphasis on fast-changing high tech sectors. Informative abstracts highlight key facts and statistics regarding companies, industries, products and markets.

ERIC

ERIC Database � Quarterly Update 1966 � Present
Audience: Universities
Full Text Links through SilverLinker and to the ERIC documents (EDRS)

ERIC, sponsored by the US Department of Education, is the premier national bibliographic database of education literature. ERIC consists of two files: Resources in Education, which covers the document literature, consisting of research reports, curriculum and teaching guides, conference papers, and books, and Current Index to Journals in Education, which covers published journal literature from over 775 periodicals. The database also includes the full text of ERIC Digest Records.

PHILOSOPHER�S INDEX

PHILOSOPHER�S INDEX - Quarterly Update 1940 � Present
Audience: Universities
Full Text Links through SilverLinker

The premier international resource in philosophy, The Philosopher's Index is a bibliographic database with informative author-written abstracts covering scholarly research in the fifteen fields of philosophy, published in journals and books since 1940. The database cites works in English, Spanish, German, French, Italian, Russian, Chinese and Japanese. It also includes complete coverage of international articles from anthologies and books written in English and other languages.

PETERSON�S COLLEGE DATABASE

PETERSON�S COLLEGE DATABASE � Annual Update
Audience: High Schools and Universities

Peterson's College Database contains over 3,600 profiles of accredited baccalaureate and associate degree-granting institutions in the United States and Canada. Each profile includes information about student enrollment, ethnic/geographic mix, SAT/ACT score ranges and admissions, expenses, financial aid, special programs, housing, athletics, and more.

 2. What are the hardware and software requirements for using all the features of the product?

The requirement for internet browser capability is Internet Explorer 4 or better and Netscape 4 or better or the equivalent to search WebSPIRS 4.0

WebSPIRS 3.1 is and alternative for older machines and browsers.

3. Is remote access included for the subscription price?  If there are additional charges or requirements in order to offer remote access, please describe.   What methods of remote access are supported?

For the Washington State Library there will be no charge for remote access. Remote users can log on to the library network and/or use a username and password directly to the SilverPlatter site.

4. Please discuss any methods or assistance you offer regarding remote access patron verification and authentication.

We can IP filter access from a proxy server and users logging in to the library network through a proxy will be recognized under the IP range that you give SilverPlatter.

If you do not have a proxy at your site, remote users can use a direct URL to SilverPlatter and login with a username and password.

5. What end user delivery options, such as printing, emailing or faxing results, are available beyond just viewing results on the computer monitor?

Printing, downloading and e-mailing all of the above

6. What customer training is provided, and at what cost?

We have quick reference printed material, user manuals, on-line user manuals for downloading and an online tutorial at: www.silverplatter.com/tutor 

7. What customer and technical support is provided, including hours of operation.

24 x 7 server monitoring and online customer access at: http://www.silverplatter.com/support/server_stat.cgi 

Technical Support Calling Hours - Monday - Friday 8:00 am to 7:00 pm EST

8. Describe the statistics you provide, and discuss whether your statistical reporting complies with guidelines developed by the International Coalition of Library Consortia which may be found at www.library.yale.edu/consortia/webstats.html .

We provide statistics that are e-mailed on a monthly basis for usage.

The usage statistics include the database used, time, # of logins and # of records retrieved.

9. Describe your pricing structure or formula for the product. If there are additional costs for retrieving full text, describe the pricing for this service. 

For the most part, SilverPlatter pricing is based on simultaneous usage of the product. Another factor is a site and the site includes the entire campus, all buildings and remote access. Some databases use a model that is site and FTE combined for consortia.

Product One user Four users Eight users
Criminal Justice Abstracts $1,609 $1,283 $1,710
Social Work Abstracts $1,438 $1,725 $2,300
Wilson Education Full Text $3,145 $4,718 $5,504
Wilson Business Full Text $3,145 $4,718 $5,504
Wilson Gen's Science F.T. $2,295 $3,443 $4,016
Wilson Biography $3,415 $4,718 $5,504
Medline $2,095 $2,713 $3,950
Business and Industry F.T. $5,000 $6,500 $8,000
ERIC $1,175 $1,410 $1,880
Philosopher's Index $995 $1,493 $2,239
Peterson's College Database $781 $938 $1,250
PsychINFO - pricing subject to sites / FTE - contact Vendor      

10. What is the minimum participation level (however you care to define it) that would be needed to allow participating libraries to receive a discount? What is the minimum discount for a group buy? Please clarify how you would treat existing library customers with regard to a group buy.

2 sites would be enough to receive a discount. As more sites add on to the group, the discount will increase for each site. For the group buy an existing customer will be given a credit for their unused portion of the subscription.

11.  Please indicate whether libraries from Oregon, Idaho, Alaska and/or Hawaii would be eligible to participate in the group buying process.

Any site from any state can add on to the group purchase.

12.  Please provide name and contact information (toll-free telephone number, e-mail address, hours, etc.) should libraries wish to make further inquires.

Gina McCue 
Regional Sales Manager 
800-343-0064 Ext. 200, Eastern time zone
[email protected] 

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