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(Note from the Washington State Library: In order to participate in the Spring 2000 Washington State Databases Trial, each vendor was asked to address questions the Statewide Database Licensing Committee felt were most critical in order for library staff to evaluate products and vendors. Please contact the vendor's representative, listed below, for additional information on this product.)
1. Describe the database product(s). Include information on subject scope, percentage of full-text, dates of coverage, target audience (including age ranges), and how often the contents are updated.
STAT!Ref
STAT!Ref, from Teton Data Systems, is an easy to use, electronically searchable, digital medical library for healthcare professionals. Users can cross-reference and search the latest clinical information 31 medical texts including Current Medical Diagnosis & Treatment, Mosby's GenRX, and Griffith's 5 Minute Clinical Consult.
Doctors, nurses, librarians, insurance processors and researchers use the digital library to quickly access the most current clinical and drug information. More than 100,000 medical professionals around the world use STAT!Ref including the Social Security Administration, US Navy, Kaiser Permanente, Pfizer and the Yale School of Medicine.
A medical professional, librarian or student has the flexibility to choose all of the titles contained in the library, or select just the ones that meet their specific needs. Choose from discounted packages, or build a custom library.
We can deliver the information to you in a network version for standard NT or Novel networks, an intranet version running on a web server within your environment, a standalone CD format for the individual user, or Internet delivery.
2. What are the hardware and software requirements for using all the features of the product?
System Requirements
Network:
IBM/PC Compatible
-Windows 3.x
-Windows 95 & 98
-Windows NT
-NovellMacintosh or Mac OS
-AppleTalk
-EthernetIntranet:
Server
Windows NT 4.0 or higher running one of the following:
-Internet Information Server 2.0 or higher
-Netscape Enterprise Server 3.5.1 or higher
-Netscape FastTrack Server 3.01 or higher
-133 Mhz processor (200 recommended)
-2 to 5 MB or RAM per concurrent userClient
Netscape 3.0 or higher or Internet Explorer 3.0 or higher
Single User:
Operate your single-user STAT!Ref library on a standalone PC or Mac
IBM/PC Compatible
-486 or higher processor
-4 MB RAM (8 MB recommended)
-3 MB available hard disk space
-(6 MB if Win 32 needs to be installed)
-Windows 3.1 or higher
-VGA or SVGA (recommended) monitorMacintosh or Mac OS
-6820 or better (Power PC native)
-4 MB RAM (8 MB recommended)
-4 MB available hard disk space
-System 7 or higher
-16 Colors or better monitor
-(256 color recommended)
3. Is remote access included for the subscription price? If there are additional charges or requirements in order to offer remote access, please describe. What methods of remote access are supported?
STAT!Ref resides within environments that are owned and maintained by the users. We reside on your own NT or Novel network, on your own server, on you own PC or Mac, or you can dial in remotely into our servers over the Internet. Remote access is provided and managed via the perimeters that your hardware and connections will allow.
4. Please discuss any methods or assistance you offer regarding remote access patron verification and authentication.
IP Authentication or user name and password, which are administered by the user, allow Access to Internet retrieval.
5. What end user delivery options, such as printing, emailing or faxing results, are available beyond just viewing results on the computer monitor?
Print, Copy, Paste, and Save the information to files within the restrictions of the license agreement.
6. What customer training is provided, and at what cost?
Customer training is free within the limitations and schedules of our sales representatives. Web based tutorials, quick-start pamphlets, and training information is provided at no charge.
To fully realize the power of STAT!Ref, after launching the application, go to and print out the "Training Center" link located in the upper right corner of your screen. STAT!Ref has a user friendly interface that is very intuitive to use. This quick guide will help you get started.
7. What customer and technical support is provided, including hours of operation.
Customer and technical support is available between 8am - 5pm mst. Clients may call to schedule after hour technical support as needed.
8. Describe the statistics you provide, and discuss whether your statistical reporting complies with guidelines developed by the International Coalition of Library Consortia which may be found at www.library.yale.edu/consortia/webstats.html .
Our intranet product which resides on your own web server within your environment has its own administration page that will provide reporting capabilities based on a specific date range. Users can obtain information on anyone who has been denied access
9. Describe your pricing structure or formula for the product. If there are additional costs for retrieving full text, describe the pricing for this service.
Custom Library - Build the library that meets you unique needs. Your custom library pricing is based on the titles selected and concurrent users. Sample prices are provided below:
Single User Pricing:
STAT!Ref Starter Library (any 6 of the 31 titles) - $199
STAT!Ref Plus Library (any 12 of the 31 titles) - $595
STAT!Ref Complete Library (31 titles) - $2,189Network User Licenses:
Network pricing is based on the number of concurrent (simultaneous) users, irregardless of location, site, etc. The following matrix provides guidelines for calculating network prices:
1 concurrent user 1.5 x library price
5 concurrent user 3 x library price
10 concurrent user 6 x library price
20 concurrent user 10 x library price
more than 20 - call for pricingExample: Our complete library for five concurrent users is approximately $6,600 based on the above formulas. This is the initial purchase price. At renewal of your subscription, Teton Data Systems only charges for the texts that update during your subscription period. In a typical year approximately 50% of the texts will update. This means that the renewal of a five concurrent user license in year 2 is only $3,300.
10. What is the minimum participation level (however you care to define it) that would be needed to allow participating libraries to receive a discount? What is the minimum discount for a group buy? Please clarify how you would treat existing library customers with regard to a group buy.
Consortium purchases will have to be negotiated and prices would be dependent on the number of concurrent users accessing the information.
11. Please indicate whether libraries from Oregon, Idaho, Alaska and/or Hawaii would be eligible to participate in the group buying process.
All libraries who are members of the consortium, regardless of state, can participate.
12. Please provide name and contact information (toll-free telephone number, e-mail address, hours, etc.) should libraries wish to make further inquires.
Randal P. Franzen
Account Manager
800-755-7828 MST
307-734-0837 ext. 129 MST
[email protected]
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