Statewide Database Licensing Project - Spring 2000 Trials
SIRS Mandarin

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(Note from the Washington State Library:  In order to participate in the Spring 2000 Washington State Databases Trial, each vendor was asked to address questions the Statewide Database Licensing Committee felt were most critical in order for library staff to evaluate products and vendors.  Please contact the vendor's representative, listed below, for additional information on this product.)

1. Describe the database product(s). Include information on subject scope, percentage of full-text, dates of coverage, target audience (including age ranges), and how often the contents are updated.  

SIRS

SIRS Knowledge Source, a resource from SIRS Mandarin, Inc. provides an integrated, online search environment for SIRS full-text reference databases – SIRS Researcher, SIRS Renaissance, SIRS Government Reporter and SIRS Discoverer Deluxe Link. Designed to enable successful searching across multiple databases, a single search locates pertinent full-text articles and graphics from all selected databases. In brief:

These databases are described in greater detail in the following pages.

This combination of databases makes a high-interest research tool for youth through adults. And, with SIRS Discoverer, meets the reference needs of children, ESL and learning disabled adults in the community. The four databases mentioned are comprised of full-text articles selected from more than 4,000 domestic and international magazines, newspapers, periodicals and U.S. government publications. Eighteen (18) supplemental "almanac" databases with information related to the topics are also provided. Merriam Webster's Dictionary and Thesaurus is available throughout the SIRS Knowledge Source. SIRS Discoverer also includes a 26,000- article Funk and Wagnalls New Encyclopedia.

Coverage

Update Schedule

The databases are updated on a daily basis and are cumulative so that the historic nature of the database is maintained. The Today’s News articles are updated hourly by live news feed direct from Reuters News Service. Certain articles, such as encyclopedia, almanac, country facts and biographical articles, are updated as new information becomes available. SIRS Mandarin’s intent is to build cumulative databases.

Database Indexing

SIRS indexes all articles and has a Subject Search that includes more than 70,000 subject headings. The indexing of SIRS databases is performed by specialists who read each article and assign Library of Congress subject headings to the main ideas. Although Library of Congress is our primary authority, Readers’ Guide to Periodical Literature is our secondary source, utilized for the names of persons, government agencies and current events. See and See also references add to the ease of using indexes; subheading direct the user to more specific research topics.

Database Selection Criteria

SIRS articles and documents are carefully selected from the thousands of publications reviewed by the SIRS Research Staff. Each week, staff members meet to discuss and follow the continuity of current events, enduring issues and educational concepts. Rather than reprint entire publications, which leads to irrelevant and redundant information, SIRS selects articles that:

SIRS Researcher

SIRS Researcher is a general reference database, for a target audience of grade 7 through post-graduate, containing thousands of full-text articles exploring social, scientific, health, historic, economic, business, and political and global issues. Carefully selected articles from over 1,200 domestic and international magazines, journals, newspapers and U.S. government publications can be accessed instantaneously. Articles date from 1988 to the present. Many articles are accompanied by charts, maps, diagrams and illustrations. Information can be found in seven different databases: Full-Text Articles, the main database, and six supplemental databases – Today’s News, World Almanac Excerpts, Maps of the World, Spotlight of the Month, Directory of Publications and Campaign 2000.

High interest topics include:

Aging, AIDS, Alcohol & Drugs, Applied Science, Communication, Consumerism, Crime & Corrections, Death & Dying, Defense, Earth Science, Economics, Energy, Ethics, Ethnic Groups, Family, Food, Government, Habitat, Health, History, Human Rights, Life Science, Medical Science, Mental Health, Money, Physical Science, Pollution, Population, Privacy, Religion, School, Sexuality, Sports, Technology, Third World, Transportation, Women, World Affairs, Work and Youth.

SIRS Researcher also contains the following six supplemental databases:

 SIRS Government Reporter

SIRS Government Reporter brings together a wide range of information published by and about our federal government for a target audience of grade 8 through post-graduate. The documents are indexed to more than 13,000 subject headings that date primarily from 1990 to the present. High interest topics explored include: Arts & Humanities, Domestic Affairs, Federal Procedures, International Affairs, Military Affairs and Scientific Research.

The information is presented in eight databases:

  SIRS Renaissance

SIRS Renaissance – Current Perspectives on the Arts and Humanities

This reference tool provides selected full-text articles from more than 800 domestic and international magazines and newspapers for a target audience of grade 8 through post-graduate. Coverage dates primarily from 1994 to the present. All articles are chosen to give researchers the most current and diverse information on the following topics:

Many articles are accompanied by full-color graphics, including art reproductions, photographs, illustrations and maps. Hundreds of articles contain biographical information on notable people. Articles are carefully indexed to more than 25,000 subject headings.

Four additional databases are provided:

SIRS Discoverer Deluxe

SIRS Discoverer Deluxe is an interactive reference tool for the young reader designed to make learning fun and intuitive. The program helps teach research, writing, language and computer skills. Articles fall under one or more of fifteen categories: Animals, Arts, Cultures, Drugs & Alcohol, Environment, Fiction, Health & Human Body, History & Government, Just for Fun, Notable People, Personal Growth, Science, Social Issues, Sports and Technology.

SIRS Discoverer Deluxe contains full-text indexed articles and graphics from more than 1,300 domestic and international magazines, newspapers and U.S. government documents. The articles date from 1992 to the present. Articles and graphics are carefully selected for their educational content, interest and level of readability. Based on its readability, each article is assigned to a reading level category: Easy (grades 1-4), Moderate (grades 5-7), or Challenging (grades 8 or above).

In addition to full-text articles, SIRS Discoverer Deluxe provides:

2. What are the hardware and software requirements for using all the features of the product?

Memory requirements to access the on-line service:

Netscape Navigator can operate in any of the following environments:

INTEL -- Windows 3.1, 3.11, 95, 98 & NT with 486 or above processor
APPLE MACINTOSH -- Macintosh System 7.x or MacOS, PowerPC Family, 68020 /30 or /40
UNIX -- DEC Alpha (OSF/1 2.0), HP 700 series(HP-UX 9.03), Silicon Graphics (IRIX 5.2)
IBM RS6000 (AIX 3.2), Sun SPARC (Solaris, SunOS 4.1.3)

System requirements Min. Processor Disk Space RAM, minimum RAM, recommended
Windows 486SX 10MB 16MB 32MB
Macintosh 68020 10MB 16MB 32MB
UNIX n/a 10MB 16MB 32MB

System Requirements to run the Microsoft Internet Explorer:

Following is the Minimum and Maximum modem transfer speed that should be used for connectivity:

SIRS recommends any modem above 28.8 BPS, but 14.4 is acceptable for text mode (all graphics are turned off by the user in the browser menu). All institutions that have a direct connection to the Internet do not need modems.

3. Is remote access included for the subscription price?  If there are additional charges or requirements in order to offer remote access, please describe.   What methods of remote access are supported?

Remote access is included in the license price.

Patron Access from Home via Two Methods

A. SIRS databases are available to remote users of a library providing that the library has an authentication system in place and access to licensed databases is on the library’s secured page.

B.In the event the library does not have an authentication system in place, a password will be provided upon request for librarian and patron home access. SIRS Mandarin, Inc. reserves the right to change the password every six months. Institutions will be notified via e-mail of password changes.

4. Please discuss any methods or assistance you offer regarding remote access patron verification and authentication.

Please refer to question 3.

5. What end user delivery options, such as printing, emailing or faxing results, are available beyond just viewing results on the computer monitor?

SIRS Knowledge Source search interface allows users to print, e-mail or download search results.

6. What customer training is provided, and at what cost?

SIRS Mandarin, Inc. employs a Regional Representative for the State of Washington who is available to train library staff at no additional charge. Schools will be trained at the district level, public libraries at the system level and colleges/universities at the site level. Training methods are flexible to accommodate available resources at the demonstration site. Instructional User Workshops will be held at annual conferences.

The databases also provide onscreen training material such as workbooks and Research Strategy Worksheets that are available via PDF format at no additional charge. An online training guide for SIRS Discoverer Deluxe is available directly through the database, with a similar online training guide for SIRS Researcher to be available within 60 days.

7. What customer and technical support is provided, including hours of operation.

Technical and Web support are available 24 hours a day, 7 days a week, 365 days a year at 800- 232-7477. SIRS Customer Service is available Monday through Friday 8:30 a.m. to 5:00 p.m. at the same toll-free number, as well as fax at 561-994-4704 or e-mail [email protected].

Patrons or staff can also submit online Technical Support feedback forms at any time. These forms are monitored and addressed via e-mail during SIRS regular business hours. If needed, the local SIRS Regional Representative can provide on-site basic technical support.

8. Describe the statistics you provide, and discuss whether your statistical reporting complies with guidelines developed by the International Coalition of Library Consortia which may be found at www.library.yale.edu/consortia/webstats.html .

SIRS Usage Statistics were originally constructed using the Guidelines for Statistical Measures of Usage of Web-Based Indexed, Abstracted and Full Text Resources developed by the International Coalition of Library Consortia (ICOLC). They comply with these guidelines.

SIRS provides statistics on a monthly basis. They are e-mailed each month to a designated contact. The statistics include:

SIRS Knowledge Source

SIRS Discoverer Deluxe

9. Describe your pricing structure or formula for the product. If there are additional costs for retrieving full text, describe the pricing for this service. 

 

Product

List Price

SIRS Researcher Online
via SIRS Knowledge Source
Annual Unlimited Site License

$1,350.00

SIRS Government Reporter Online
via SIRS Knowledge Source
Annual Unlimited Site License

$800.00*

SIRS Renaissance Online
via SIRS Knowledge Source
Annual Unlimited Site License

$800.00*

SIRS Discoverer Deluxe Online
Annual Unlimited Site License

$600.00*


* New or active SIRS Researcher licensees are eligible to receive a 50% discount off the list price of any other full-text SIRS database.

** Active licensees to SIRS full-text databases are eligible to request one free back up CD-ROM. All back up CD-ROMs must be used at the same site as the original license.

10. What is the minimum participation level (however you care to define it) that would be needed to allow participating libraries to receive a discount? What is the minimum discount for a group buy? Please clarify how you would treat existing library customers with regard to a group buy.

Number of Sites SIRS Researcher Annual SIte License(per site)
1 - 4 $1,350
5 - 9 $1,215
10 - 19 $1,150
20 - 29 $1,080
30 and above custom quote
Number of Sites SIRS Discoverer Deluxe Annual Site License (per site)*
1-4 $600
5-9 $540
10-19 $510
20-29 $480
30 and above custom quote
Number of Sites SIRS Renaissance Annual Site License (per site)*
1-4 $800
5-9 $720
10-19 $680
20-29 $640
30 and above custom quote
   
Number of Sites SIRS Government Reporter  Annual Site License (per site)*
1-4 $800
5-9 $720
10-19 $680
20-29 $640
30 and above custom quote

* New or active SIRS Researcher licensees are eligible to receive a 50% discount off the list price of any other full-text SIRS database.

Institutions receiving a group discount must submit purchase orders to SIRS Mandarin, Inc. in a single envelope.

Current licensees of SIRS online databases that have placed orders within four months of the contract date will be issued credit vouchers for the prorated amount of their license fee. This credit voucher will be mailed directly to current licensees who are purchasing under this contract. The voucher can be used for future orders and must be attached to the purchase order.

11.  Please indicate whether libraries from Oregon, Idaho, Alaska and/or Hawaii would be eligible to participate in the group buying process.

SIRS Mandarin, Inc. is willing to allow libraries from Oregon, Idaho, Alaska and/or Hawaii to view our databases during the trial and participate in any buying group that may be established.

12.  Please provide name and contact information (toll-free telephone number, e-mail address, hours, etc.) should libraries wish to make further inquires.

Libia Diaz, Inside Sales Representative
SIRS Mandarin, Inc.
P.O. Box 272348
Boca Raton, FL 33427-2348
Voice 800-232-7477 ext. 222
Fax 561-994-4704
E-mail [email protected]

Elisa Hynds, Regional Representative
SIRS Mandarin, Inc.
P.O. Box 272348
Boca Raton, FL 33427-2348
Voice 800-232-7477 ext. 607
Fax 561-994-4704
E-mail [email protected]


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