DB Trials 2010: Sharpe Online Reference

These trials expired April 30, 2010.

All access and pricing information has been removed.For more information use the sidebar to find current statewide database trials or to contact the trials manager.

View a complete product description, pricing, and vendor answers below:

1. Describe the database product(s). If you want us to link to more than one product, provide a unique description for each product. If there are special hardware or software requirements, please make sure you include them in the description.

Sharpe Online Reference (SOLR) is an online research resource based on M.E. Sharpe’s award-winning reference materials. SOLR is not a subscription service. It is a one time purchase – similar to purchasing print materials – only with free annual updates. The purchasing options are also flexible – you can purchase only those titles you need or the entire collection.

The collection currently includes 9 titles focusing on American history - new titles will be added annually. The titles available are:

* Social Issues in America: An Encyclopedia
* Encyclopedia of American Social Movements
* Encyclopedia of American Folk Life: Communities, Cultures, and Identity Groups
* Colonial America: An Encyclopedia of Social, Political, Cultural, and Economic History
* Encyclopedia of the Gilded Age and Progressive Era
* Encyclopedia of the Jazz Age
* Postwar America: An Encyclopedia of Social, Political, Cultural, and Economic History
* American Presidential Campaigns and Elections, 1788-2008
* Encyclopedia of the Great Depression and the New Deal

The collection includes over 3000 articles – reviewed and updated – and more than 1000 photographs, illustrations, charts, tables and maps. Bibliographies, cross-references, chronologies, cultural landmarks, documents, and glossaries are also included.

In addition to the reference titles, SOLR includes free access, with purchase of one or more titles, to two additional online resources: Web Links in U.S. History and Primary Source Archive. The Web Links in U.S. History provides direct access to nearly 650 carefully selected and vetted websites on U.S. History. The Primary Source Archive is a highly visual resource making history come alive through first person accounts, iconic images, and audio and video clips of seminal events, court rulings, speeches, photographs, and more.

2. Is remote access included in the subscription price? If there are additional charges or requirements in order to offer remote access, please describe them. What methods of remote access are supported? If applicable, please discuss any methods or assistance you offer regarding remote access patron verification and authentication.

Remote access is included in the price.  Remote access can be through three types of authentication:  IP, referral URL, and Username/Password.

  • IP remote access is available to schools/libraries having a remote IP static address.
  • Referral URL (SOLR link or link specified by school/library) allows access without typing in username/password.  Schools/libraries supply Sharpe with URLs for authentication.
  • Username/Password is a credential type authentication requiring a username and password to access SOLR.  The SOLR homepage has a log on box.

3. What customer training is provided, and at what cost? Please include "freebies" such as Web-based tutorials, end-user documentation tents, cheat-sheets, etc.

Customer training would be available on an as needed basis by local or company representative.

4. What customer and technical support is provided, including hours of operation? In your reply, please include contact names (if applicable) or name of department, the phone numbers and e-mail addresses for your support services. If you have toll-free access to these support centers, please make sure they are available here.

Technical support is available Monday through Friday 9:00am -5:00pm EST.

Technical support contact is Chris Nguyen at (800)541-6563 extension 110 or cnguyen@mesharpe.com.

5. Please describe the statistics you provide, and discuss whether your statistical reporting complies in part or in whole with the guidelines developed by the International Coalition of Library Consortia found at http://www.library.yale.edu/consortia/webstats06.htm or the COUNTER Code of Practice found at http://www.projectcounter.org/code_practice.html.

Statistical reporting provides list of searches with book title, article title, and date of each search.  This complies in part with the COUNTER Code of Practice guidelines.  Sharpe is in the process of adding additional required columns (ISBN searches by month, publisher, and platform (although all information on the database is from M.E. Sharpe and Sharpe Online Reference)).  Notification will be sent as soon as COUNTER compliant status is achieved.  
SOLR also includes titles of articles searched which is not required by COUNTER code.

7. Please provide the name and contact information (toll-free telephone number, e-mail address, hours, etc.) for libraries to make further inquires. (Sales representatives for our area are preferred.)

Terry and Erik Smith
(509) 534-0152 8am to 5pm PST, M-F
P.O. Box 13100
Spokane Valley, WA 99213

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Funded in part by the Institute for Museum and Library Services (IMLS) through the Library Services and Technology Act (LSTA).