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Managing Text Messages
Advice Sheets
Text Messages and Public Records - The Basics
Are Text Messages Public Records?
How Long Do Text Messages Need to be Kept?
Capture and Retention of Text Messages
Managing Public Records Created or Received as Text Messages
Agency Policies
Information about creating agency policies on text messaging (including examples) is available from the Municipal Research and Services Center (MRSC):
MRSC Text Messaging Policies (External Link)
Capture/Retention Tools and Services
Municipal Research and Services Center (MRSC) PRA and Records Management Technology Guide (2019) (External Link)