You may know all the rules, but do you know HOW to implement records management for your organization? Loosely based on ISO 15469 for records management, these 8 repeatable steps will help get your records management into rehab and recovery AND can also serve as preparation for ECM! Session will cover each step along the way using the RM Rehab Toolkit. AND we'll play some games too! NOTE: Please park in the visitor center lot, you will need to go through security at the visitor center and sign in for access and direction to the conference room.