You may know all the rules, but do you know HOW to implement records management for your organization? Loosely based on ISO 15469 for records management, these 8 repeatable steps will help get your records management into rehab and recovery AND can also serve as preparation for ECM! Session will cover each step along the way using the RM Rehab Toolkit. AND we'll play some games too! NOTE: Parking is located in parking lot NORTH side of building and is free.