You may know all the rules, but do you know HOW to implement records management for your organization? Loosely based on ISO 15469 for records management, these 8 repeatable steps will help get your records management into rehab and recovery AND can also serve as preparation for ECM! Session will cover each step along the way using the RM Rehab Toolkit. AND we'll play some games too! NOTE: Ample parking available in the City Hall front parking lot in spaces marked “Visitor Parking” and in the City Hall Parking Garage (entrance located off of 160th Avenue NE); 1st floor visitor parking.