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- Creating a Mobile makerspace program, February 2, 2016—North Central Regional Library (NCRL) developed its Mobile Makerspace program out of a desire to engage teen patrons with educational programming. To serve patrons in 30 branches across 5 counties, the program needed to be able to travel and operate with a limited number of employees. Join Luke as he describes the STEM/STEAM tools acquired and NCRL's makerspace-style approach. More importantly, he will identify the pitfalls and what NCRL is doing today. Presented by Luke Ellington, North Central Regional Library.
- Using Paraprofessional Staff in Reference Triage, January 12, 2016—In times of staff shortages, how do libraries continue to meet and exceed the information expectations of their community? One way is by implementing a one desk solution where more questions are answered by circulation staff, which frees the librarians for other activities. To preserve a high level of customer service, “Reference Triage” is used, a program where all non-librarian staff are trained to answer 80% of patrons questions. We will share how it is developed, taught, implemented and evaluated. Presented by Adam Jackman, Pierce County Library and Kate Morgan, Institute for Health Metrics and Evaluation—University of Washington.
- Preserving the Future: Special Collections as Part of 21st Century Library Planning, December 1, 2015—The definition of what special collections are has broadened over the last few decades, from rare book collections to encompassing photographic, manuscript, audiovisual, and multimedia materials. All of these materials beg to be made digitally accessible. Meanwhile, the media and the profession stress the need for libraries to move forward and be relevant in the wake of increased digital access and information ubiquity. How do special collections fit into a forward-thinking library plan? Bibliophiles may see the necessity of special collection materials as self-evident, but how can the library/archival community make their case to all the stakeholders involved in library planning?
We'll discuss the practices of special collections and the traditions of the antiquarian trade and how they align with both the requirements of digital access and the future of the book as a whole. The session also discusses where modern technologies and practices are affecting the special collections world, for better or worse, and how librarians and staff caring for these collections can meet the demands while preserving these unique items. Presented by Sean Lanksbury, Washington State Library
- High School 21+, November 3, 2015—HS 21+ is a competency-based high school equivalency program for adult learners 21 and older who do not have a high school diploma or equivalency. Adults demonstrate competencies in reading, writing and math contextualized in science, history, government, occupational studies, and digital literacy. Presented by Troy Goracke, Washington State Board for Community and Technical Colleges
- Things Librarians should know about human resources, October 6, 2015—Employers spend millions of dollars and many hours every year dealing with human resources related issues. Many businesses/agencies are not large enough to have a Human Resources professional on staff; sensitive issues may arise when it is advisable or required to have assistance from outside of the organization; or personnel related projects need to be accomplished and there is a time element that cannot be met by existing staff members. Join us as Dr. Ring-Erickson and Pam Ward discuss those employee related issues that take up so much of your valuable time, energy and monetary means. Presented by Dr. Lynda Ring-Erickson and Pam Ward, LRE Solutions.
- Strategies for Managing Patron Behavior, September 8, 2015—Libraries reflect the communities we serve and like those communities we sometimes navigate disruptive and unsafe patron behaviors. Join the Community Conduct Coordinator for the King County Library System and a public library manager as they share how policies, procedures, and guidelines can support a safe and welcoming environment for patrons and staff. Participants will learn techniques for engaging staff in solutions; review facilities considerations; explore community and police partnership opportunities; take away ideas for training and resources; and practice de-escalation techniques. Presented by Melissa Munn and Angelina Benedetti, King County Library System
- The Kids are Not All White—Diversity in Libraries, August 4, 2015—Some 43% of Millennial adults are non-white and the U.S. Census Bureau projects that the full U.S. population will be majority non-white around 2043. Kidlit publishers do not reflect these population dynamics. Do library shelves and programs? All young readers need mirrors and windows that both reflect and open to the world around them. Library materials and programs are important in helping children make cross-cultural connections and developing skills necessary to function in a pluralistic society. Resources are readily available for librarians to meet these needs. Presented by Edith Campbell, Indiana State University.
- Service Animals in Libraries, July 7, 2015—Responding to patron concerns about an animal in the library can be a difficult scenario for library professionals. But what if the animal in question is a service animal? How do library professionals best respond to patron concerns while respecting the rights of an individual with a disability and their service animal? This webinar will provide an overview of how Western Washington University Libraries developed a Best Practices document for its personnel in order to consistently address concerns about service animals—including tailored recommendations for specific service points. Upon completion of this webinar, attendees will have new knowledge, and some resources, to begin this conversation within their own library. Presented by Rebecca Marrall, Western Washington University.
- Graphic Novels, June 2, 2015—Comics and graphic novels are a medium that is changing and progressing at lightning speed. As the popularity of comics becomes more widespread, librarians are in a unique position to build comic collections that engage readers while starring protagonists of different perspectives and backgrounds. In this session, I will cover how librarians can build diverse graphic novel collections, stay on top of trends, and incorporate diverse graphic novels into your library program to stimulate exciting and educational discussions. Presented by Ivy Noelle Weir.
- Now Hear This: Lessons in Music Advisory, May 5, 2015—Do you find yourself at a loss for suggestions when a patron asks for some C&W music recommendations? Can't tell Be-Bop from Big Band or Rap from Hip Hop? Whether you're trying to improve you music advisory skills or simply want to expand your own listening experience, we have a class for you. We'll discuss the major genres in popular music, sharing a few titles and artists from each and you will leave with a “tool kit” sure to inform and delight. Presented by Katie Irons, Pierce County Library, and John Fossett, Kitsap Regional Library.
- Financial Education Public-Private Partnership (FEPPP), April 7, 2015—In 2009 legislature passed SHB 1347, extending the efforts of Financial Literacy Public-Private Partnership (FLPPP) by creating the Financial Education Public-Private Partnership (FEPPP). The committee brings together individuals from both the public and private sector in an effort to provide quality financial education for students in the public school system. FEPPP will continue the work of identifying strategies to increase the financial education of students; providing quality financial education information for school districts; and providing financial education instructional materials and professional development. Presented by Allison Kohlhorst and Linda Jekel, Washington State Department of Financial Institutions.
- Legacy Program, March 3, 2015—John Hughes, Chief Historian of Washington State's Legacy Project, will cover the basics for how to structure a community oral history project to ensure its success. Presented by John Hughes
- 10 Technologies to Make Library Life Easier, February 3, 2015—This presentation will cover 10 different solutions that can make your job easier. The majority of these technologies do not require the skill level of an IT professional. The following will be covered: Disc Resurfacing, Preventative Maintenance, Printer Maintenance, Basic Wireless Networking, Drive Vaccine, Microsoft IT Academy, M Disc Archival Backup, Hard Drive Cloning, PowerPoint Library Information, and Microsoft Steady State. Some of these things are completely free, while others can be purchased for under $50.
- Making Connections through ROOTS, January 6, 2015—The Burlington Public Library, in partnership with the Skagit Valley Genealogical Society, launched a pilot project to match teenagers with senior genealogists in a lateral-learning environment in which the teens learned how to search, collect and record family history. Senior genealogists gained skills with mentoring, new technologies, and new worldwide cultural family history resources. The two-year project funded by the Paul G. Allen Family Foundation had surprisingly positive results that exceeded the wildest expectations of all participants. This Webinar is for Teen and Adult programming staff, and anyone who is interested in using Genealogy to bridge generations and connect the community with the library. You will walk away with a curriculum and tools for developing an inter-generational Genealogy program, and tips for creating a meaningful experience for all participants while avoiding pitfalls. Presented by Maggie Buckholz and Karen Prasse.
- Exploring the Perplexing Other: When Introverts and Extraverts Collide, December 2, 2014—With the publishing of Susan Cain's book, Quiet: The Power of Introverts in a World That Can't Stop Talking, introversion has become a hot topic. Yet, misunderstandings between introverts and extraverts are still incredibly common. At best, these misunderstandings are perplexing, and at worst they lead to tense and hostile interactions. In this webinar, we will explore the “other,” learning to put ourselves in each other's shoes and become at least a little less perplexed and frustrated. This Webinar is for both introverts and extraverts and will include both humorous and serious examples of miscommunications. You will walk away with tools for perspective-shifting, a newfound appreciation for the “other,” and a better understanding of how to prevent destructive misunderstandings.
- Life after getting an MLIS, November 4, 2014—Panel discussion facilitated by Adrienne Doman Calkins from the Sherwood Public Library in Oregon. New(ish) librarians share their post-MLIS reflections: career-advancing strategies that work (or don't), classes that proved most helpful (or not) post-graduation, advice worth passing on to current MLIS students, and staying informed about emerging trends and technologies.
- Washington Legacy Project and Archives, October 7, 2014, presented by Lori Larson, Legacy Project, and Tracy Rebstock, Washington State Archives—Join the Washington State Legacy Project and Washington State Archives as they educate us about our history, and how to locate and access the historical resources available through these two projects.
- Reader's First Initiative, September 9, 2014, presented by Robert Roose, Spokane City Library—Reader's First coalesced as a librarian-led effort to advocate for fair and easy access to ebooks.
- When Finding Picture Books Really Can Be Child's Play, August 5, 2014, presented by Cecilia McGowan, King County Library System—Learn about the process whereby the King County Library System developed user friendly subject headings such as Bedtime, Dinosaurs, Things that go and Sparkly for families.
- Connecting Your Patrons to Free Online Learning with GCFLearnFree.org, July 1, 2014, presented by Jessica Meadows, GCFLearnFree.org—This webinar is designed to acquaint library staff with the free online learning opportunities made available through GCFLearnFree.org. The approximately hour-long webinar takes participants on a virtual tour of GCFLearnFree.org, which includes digging into some of the topic areas covered via self-paced tutorials, as well as the online classes in Microsoft Office that provide online learners continuing education units (CEUs). The webinar also includes information about free resources provided to libraries and shares examples of how GCFLearnFree.org has provided libraries around the country with the free educational content.
- Weeding made easy, June 3, 2014, presented by Chris Rippel, Kansas Library System—Collection Manager is a free Excel spreadsheet that analyzes three reports from your automation system, i.e., number of items in each library collection, last year's circulation for each collection, number of titles added to each collection during the past year, to recommend which collections to weed, which collections to expand by buying more titles this year than last year, which collections to buy fewer titles, and even how many titles to purchase in each collection. Chris Rippel will demonstrate how to use Collection Manager and how to interpret the results. Notes
- CrewSpace at Walla Walla Public Library, May 6, 2014, presented by Jeffrey Townsend, Now What Creative—Walla Walla Public Library is the proud recipient of CrewSpace where teens will learn the art of filmaking with filmaker, Jeffrey Townsend. Mr. Townsend will share information on the project and how it is impacting the community.
- Streamline Content for Your Users & You: Content strategy for sustainable site maintenance, March 4, 2014, presented by Christa Werle, Sno-Isle Libraries—Did your library's website growing quickly, perhaps without a clear direction or consideration for responsive design? Do statistics show that many pages on your site get low use?Â Sno-Isle Libraries is tackling these issues. They will share how they structured their project, the outcomes, and how they were able to get support for these unglamorous yet important web projects. Leave this session knowing the benefits of doing a website content analysis, usability studies, and the steps you can take to put your own project into action.
- Humanities Washington, February 4, 2014, presented by Zaki Abdelhamid—Humanities Washington is a private non-profit organization that is dedicated to sparking conversation and critical thinking using story as a catalyst, nurturing thoughtful and engaged communities across our state. In this session, a program manager from Humanities Washington will discuss four programs that can provide libraries with important opportunities to generate new audiences, enhance their own adult programs, and engage a diverse group of participants in discussions about ideas that affect our lives in the state. The four programs that will be discussed are: the speakers bureau, the grants program, the poet laureate program, and our new family reading program.
- The Edge Initiative for Public Libraries, January 7, 2014, presented by Samantha Becker, iSchool, University of Washington—Edge is a new management and leadership tool that is helping libraries and local governments work together to achieve community goals. With this professional tool, libraries can be better positioned to address community issues—like creating a stronger economy, ensuring workforce development and leading lifelong learning. Through an easy to use suite of tools, Edge supports libraries in making strategic decisions and identifying areas for improvement. The Edge Toolkit gives libraries a look into their local data, from operations to partnerships and programming, to assess how their community is using the technology and how best practices can be put into place to align future growth and services with community priorities. It also provides useful resources to package and showcase the data to other community leaders.
- Easy Readers Aren't so Easy, December 3, 2013, presented by Gwendolyn Haley and Mary Ellen Braks, Spokane County Library District—Easy Reader books can be confusing. How can you tell if a reader is for children just starting to read, for someone whose reading level is at the beginning of second grade, or someone who reads somewhere in between? Spokane County Library Youth Services Librarians Gwendolyn Hayley and Mary Ellen Braks will help solve these issues.
Reader Systems Comparison Chart
- Bringing Up Baby: Community baby showers, November 5, 2013, presented by Sara Johnson and Charity Cree, Mid-Columbia Regional Library—Sarah and Charity will be sharing easy and inexpensive ways to connect with new parents through collaboration with community partners. New parents will come away with important information regarding their children and the library has the opportunity to introduce them to library services for the entire family.
- SPECIAL: Washington History—Online!, October 15, 2013, presented by Marlys Rudeen, Judy Pitchford, and Shawn Schollmeyer of the Washington State Library—The State Library's digital collections will let you travel the Oregon Trail, visit Japanese Internment camps, observe pioneer military campaigns, follow early explorers and fur traders, and enter the homes and settlements of early pioneers. Come and learn about the substantial primary and secondary resources available through the State Library.
- Getting to Know the State Law Library, October 1, 2013, presented by Shani Cate, Wendy Coddington, and Jennifer Laine, Washington State Law Library—An introduction to the Washington State Law Library, who we are and how we can help you.
- Impact Survey, September 10, 2013, presented by Samantha Becker, University of Washington iSchool—The Impact Survey is an online survey tool designed specifically for public libraries that want to better understand their communities and how people use their public technology resources and services. Find out how to get involved.
- Blogging Beyond Book Recommendations, August 6, 2013, presented by Rosemary Washington, Seattle Public Library—Most library blogs deliver excellent Reader Advisory Services, book recommendations and book lists. However, libraries provide more that books and our blogs could do a better job showcasing everything else that makes our libraries valuable and indispensable. Learn tips for making posts visually appealing, and ideas for inspiring your readers to keep coming back for more from Rosemary Washington, Library Associate at the Greenwood branch of the Seattle Public Library.
- Events for (Almost) Everyone, July 9, 2013, presented by David Junius, Washington Talking Book & Braille Library—Events can be an excellent way to connect with patrons, volunteers, your partnering organizations, and your surrounding neighborhood. They build good will, educate about your services, and add to your list of annual successes. This presentation will share the rudiments of low- or no-cost events for which the idea and spirit behind them are as important as the successful execution.
- Getting the Most Out of Online Genealogy Sources, June 4, 2013, presented by Kim Smeenk, Washington State Library—Genealogy continues to be a hot topic in libraries. And as more and more materials become available online, including digitized images of primary sources, the amount of information can be overwhelming, even for the most dedicated family historian. Join Kim Smeenk, of the Washington State Library, as she conducts a tour of web sites that will help you guide your patrons to valuable sources for family history such as vital records and historic newspapers. Kim will also share some tips that will help your patrons get the most out of searching two of the top genealogy web sites, Ancestry.com and FamilySearch.org.
- The Fiduciary Duties of Nonprofit Board Members, May 7, 2013, Under Washington law, board members of a Washington nonprofit organization are responsible for the management of the business and affairs of the organization. In carrying out their responsibilities, the law imposes on board members the fiduciary duties of care, loyalty and obedience to the law. Join us as Ms. Dunsmore sheds some light on what those fiduciary duties actually are.
- Take this job and shelve it!, April 2, 2013, This lively session provides a view of your library from the page/shelver perspective. You will learn how that perspective can be strategically utilized for departmental organization, space planning, and training for staff, volunteer or patrons. By learning how to empower your pages/shelvers during the planning process, you empower your library in return!
- Library as Instructional Leader, March 5, 2013, presented by Lynn Kanne, Seattle Central Community College —From 2009 to 2012, library and discipline faculty from Washington State Community and Technical Colleges (CTC) participated in a project involving over 40 faculty and about 2,000 students to document the impacts of library instruction on basic skills students. This presentation will cover how the project was implemented and what findings were produced. The following assumptions guided the project design.
- Building Library Support Within Your Community, February 5, 2013, presented by Mark Pond, Spokane Public Library —The Spokane Public Library is receiving 5-10 reference referrals per day from the greater Spokane business community, and it is increasing. Come find out what efforts led to this surge of library usage by the local business community and how you might replicate it in yours. Participants will learn how to engage with their local business community, develop a sense of what works well to draw them in, and discuss strategies to put the gears into motion!
- Burnout: Avoiding the Flames, January 8, 2013, presented by Debra Westwood, King County Library System — Library staff trying to keep up with changes in technology, demographics, & services may feel somewhat at sea. In this interactive session, Debra Westwood, Library Cluster Manager, King County Library System will look at how libraries are changing. Debra will help attendees learn about individual and group responses to change and devise specific strategies that individuals and work groups can use to remain buoyant in these difficult seas.
- Exploring Washington Rural Heritage Digital Collections, December 4, 2012, presented by Evan Robb and Ross Fuqua, Washington State Library
- eReader Pilot Project, October 2, 2012, presented by Carolyn Petersen, Washington State Library
- Cultivating Teen Book Clubs, September 4, 2012, presented by Jennifer Fenton, Washington State Library
Follow-up with Matthew Roach
- US Citizenship & Immigration Services, August 7, 2012, presented by Ken Bawden, US Citizenship & Immigration Services
- Recipes for Disaster: Preservation and Conservation, July 10, 2012, presented by Diane Hutchins from the Washington State Library
Quick Preservation Tips
- Institutional Library Services, June 5, 2012, presented by Anna Nash and Kathleen Benoun from the Washington State Library
- Transforming Life After 50, May 1, 2012, presented by Suzanne Flint, California State Library; Stephen Ristau, PurposeWork; Clancy Pool, Whitman County Library System; and Marion Scichilone, Seattle Public Library
- Moving to Evergreen Open Source ILS: If we knew then what we know now, presented by Darlene Pearsall, Jed Moffitt, Matthew Carlson, Lisa Hill, and Maggie Buckholz, April 3, 2012
- Readers Advisory on Facebook, March 6, 2012
- Census, February 7, 2012
- Connecting with your Community via Facebook, January 10, 2012
- Two Thumbs Up, Viewer's Advisory with Kati Irons and John Fossett, December 6, 2011
- Graphic Novels with Bonnie Svitavsky and Joy Kim, November 1, 2011
- 2012 Summer Reading Program, October 4, 2011
- Twittering: frittering or fabulous? with Nancy White, September 6, 2011
Media Tool Evaluation Template
An Intro to Twitter (Video)
- The Bottom Line on Volunteers, August 2, 2011
- Tips and Tricks for Community Reads, June 7, 2011
- Washington Connection, May 3, 2011
Presentation & Notes
- New Online Searching for Researchers, Games for Kids, and Lessons for Teachers, April 5, 2011
- Authors, Illustrators and Librarians, Oh My! March 1, 2011
- Innovations at WTBBL, February 1, 2011
- Displays that Pop! January 11, 2011
- Does your audience hear you? December 7, 2010
- Romance Readers' Advisory, November 2, 2010
- Summer Reading 2011 Preview, October 5, 2010
- Washington Career Bridge, September 14, 2010
- Renew Washington, August 3, 2010
- Ellumination, July 6, 2010
- Marketing 101, June 1, 2010
- Weeding Jeopardy, May 4, 2010
Weeding Resources (PDF)
- Who ate my roses? April 6, 2010
Presentation Handouts (PDF)
- 25 Innovative Websites, March 2, 2010
- Booktalks for Children, February 2, 2010
- Teen Booktalk, January 5, 2010